About Us
Phoenix Orthodontic Practice is a dedicated team of experienced orthodontists and dental professionals committed to offering exceptional orthodontic care to patients of all ages in Beckton, London. We pride ourselves on delivering world-class treatment in a supportive and comfortable environment.
Our Expertise
We offer a comprehensive range of orthodontic services to cater to diverse needs and smiles:
- NHS Orthodontics:** For eligible children under 18, we provide quality NHS treatment as per government guidelines.
- Cosmetic Orthodontics:** Adults can achieve their dream smiles with our private cosmetic orthodontic solutions.
- Fixed & Removable Retainers:** We utilize both traditional fixed braces and removable aligners like Invisalign to suit individual needs.
- Functional & Cosmetic Orthodontics:** Our skilled dentists can address bite issues, improve jaw alignment, and enhance your smile aesthetics.
Dedicated Team & Personalized Care
Our team comprises highly qualified and experienced orthodontists and dental professionals who are passionate about delivering exceptional patient care. We prioritize open communication and personalized treatment plans tailored to each patient's needs and goals.
Your Oral Health Matters
Beyond just aesthetically enhancing your smile, we are dedicated to promoting overall oral health. We provide guidance on brushing and caring for your teeth and gums throughout your treatment and beyond.
Why Choose Phoenix Orthodontic Practice?
- Experienced and qualified orthodontists
- Comprehensive and personalized treatment plans
- Cutting-edge technology and equipment
- Comfortable and welcoming environment
- Dedicated to patient care and holistic oral health
Staff and Service
The staff at Phoenix Practice are widely praised for their politeness, professionalism, and friendly nature. Many reviewers have commended the ease of getting an appointment and the excellent customer service at the reception. The orthodontists, particularly Dr. Alexander, are highly praised for their expertise and professionalism.
Cleanliness and Facilities
The practice is described as immaculately clean, modern, and well-equipped with the latest technology.
Appointments and Treatment
Some reviewers have reported positive experiences with prompt appointment times, informative dentists, and same-day emergency appointments. Others have praised the thorough explanation of the treatment process and the attention given to their concerns.
Negative Experiences
However, some reviewers have reported negative experiences with the orthodontist, describing them as unfriendly, intimidating, and unprofessional. There were also issues with receptionists, including cancellation of appointments without notification and lack of empathy towards patients with disabilities.
Accessibility
One reviewer highlighted the limited access to the surgery due to narrow steep stairs, which caused difficulties for their daughter with disabilities.
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