Clean. Green. Pure. It's a breeze with Pure.
At Pure Group, we are dedicated to providing top-notch services to our clients, tailored to their specific needs. With over 20 years of experience, we have established ourselves as a leading provider of air conditioning, plumbing & heating, property care, facilities management, and cooling & heating hire solutions.
Our Services
We understand that every client has unique requirements, which is why we offer a comprehensive range of services to cater to their diverse needs. Our services are designed to provide a one-stop-shop solution for all your commercial and domestic needs.
Our team of experienced engineers and experts specialize in:
- Air Conditioning: We excel in providing a wide range of air conditioning and heat pump solutions, including installation, maintenance, and servicing of systems.
- Plumbing & Heating: Our qualified engineers specialize in all aspects of plumbing and heating, including gas-related work for domestic and commercial clients.
- Property Care: Our experienced team is dedicated to providing comprehensive property care services, including complete refurbishments, kitchen installations, and minor repairs.
- Facilities Management: We offer a varied range of facilities management services, including plumbing & gas, cooling and heating, property maintenance, and more, tailored to your specific needs and budget.
- Cooling & Heating Hire: We specialize in portable air conditioners, dehumidifiers, and heaters for hire, purchase, or rent, catering to your temperature control needs.
Our Philosophy
At Pure Group, we believe in setting, maintaining, and raising standards. We are committed to delivering exceptional customer service, ensuring that our clients receive the best possible solutions for their needs. Our team of experts is dedicated to providing personalized attention, tailored to your specific requirements.
Our Values
- We are passionate about providing top-quality services that meet the highest standards.
- We strive to build long-term relationships with our clients, based on trust, reliability, and exceptional customer service.
- We believe in continuous improvement, investing in our team and technology to ensure we remain at the forefront of our industry.
Excellent Experience with Air-Conditioning Installation
The majority of reviewers have had an exceptional experience with the air-conditioning installation service provided by the company. Punctuality and Professionalism were key aspects that stood out, with technicians Ryan and Lewis being praised for their expertise and attention to detail during the installation process.
Customer Service Excellence
The customer service team, particularly Sam, were commended for their outstanding support, providing timely and knowledgeable assistance from the initial inquiry to post-installation queries. Their dedication to ensuring customer satisfaction was evident throughout the process.
Efficient and Stress-Free Experience
Reviewers appreciated the efficient and stress-free experience provided by the company. One reviewer was even impressed by the company's ability to sort out a leaking toilet, leading them to entrust the company with their plumbing needs as well.
Recommendations
All reviewers who had a positive experience would highly recommend the company's services to friends and family in need of air-conditioning solutions.
A Single Negative Review
However, one reviewer had a disappointing experience with the company's annual service, as they failed to show up and provided a weak excuse for their absence.
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