A Family-Run Business with Decades of Experience

Crowborough Accident Repair Services is an independent garage in Heathfield, East Sussex, established in 2002. Privately owned by Paul Staples and Daren Gardiner, we have over 55 years of combined experience in the motor industry, honed in both main dealer and independent garage environments. We pride ourselves on teamwork and providing exceptional customer service.

Expert Repair and Recovery Services

Our workshop is equipped to handle all types of vehicle repairs, from minor scratches and dents to complete rebuilds after major accidents. We utilise the latest in modern technology and equipment to ensure quality repairs that meet manufacturers' standards.

Services Offered

Accident Repair: Comprehensive repairs for all types of vehicles, both minor and major incidents.
Recovery Services: Swift and reliable towing and transportation to our secure facility.
Courtesy Cars: Available for non-fault repairs, offering peace of mind during the repair process.
Replacement Tyres: Expert installation of high-quality replacement tyres.
Wheel Refurbishment: Professional restoration of damaged or corroded wheels.
Wheel Alignment: Precise correction of wheel alignment issues for optimal handling.
Air Conditioning Re-Gassing: Recharge and refilling of your vehicle's air conditioning system.
Cosmetic Repairs: Skilled restoration of minor cosmetic damage like scratches and dents.

Customer-Centric Approach

At Crowborough Accident Repair Services, we understand the distress that comes with vehicle damage. We prioritize clear communication and transparency throughout the process, providing regular updates and answering any questions you have. We are committed to making the entire experience as seamless and stress-free as possible.

Our Values

Integrity: We uphold the highest ethical standards and transparency in all our dealings.
Quality: We are driven by a commitment to delivering exceptional workmanship and lasting repairs.
Customer Focus: Your satisfaction is our top priority, and we strive to provide personalized and tailored solutions.
Teamwork: Our skilled and passionate team works collaboratively to deliver the best possible outcomes.

Get in Touch

For more information about our services or to request a quote, don't hesitate to contact us. We look forward to assisting you with all your automotive needs.

Update Share

Positive: The company generally received positive reviews for their workmanship, professionalism, and communication, with many customers praising their excellent service.

Negative: The company received negative reviews for poor communication, poor customer service, and ethics, with some customers reporting issues with the courtesy cars and customer service representatives.

Poor Service and Communication

Some customers had a poor experience with Crowborough Repairs, citing issues with communication, customer service, and ethics. One reviewer, Paul Henty, reported that the company failed to complete work on time and was rude when he called to follow up. Another reviewer, Lauren Tuhill, had a similar experience with poor communication and a faulty courtesy car. She also mentioned that the staff seemed uninterested in resolving her issues.

Good Workmanship

However, many customers had a positive experience with Crowborough Repairs, praising the quality of the work done. Simon Relf, P. D., Simon Yapp, Jane Regan, S. James, Justine Fisher, RickSara Evans, and Andrew Jones all commended the company for their excellent workmanship, professionalism, and communication.

Mixed Experience

Some customers had a mixed experience with Crowborough Repairs. Raymond Southwood reported that the company's repair manager was rude and arrogant, while Ad Fam felt that the company was money-grabbing, rude, and untrustworthy.

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