Transforming Your Outdoor Space, One Project at a Time.
At Orbits IT, we're not just another IT support company. We're a team of experienced professionals dedicated to providing exceptional IT services to SMEs across South Wales, Midlands, and South West. With over a decade of experience, we've built a reputation for delivering cost-effective, customer-focused managed IT services that cater to the unique needs of our clients.
Our Mission
Our mission is to change perceptions of small business IT support, one solved problem, one successful project, and one satisfied client at a time. We strive to deliver a level of service not usually expected from the IT Support sector, focusing on prompt responses, cost-effectiveness, and first-class customer service.
Our Services
We offer a comprehensive range of IT services designed to help our clients navigate the complexities of modern technology. Our services include:
- IT Support: Trusted IT support packages tailored to suit everyone, including ongoing IT support management, ad hoc, and complementary support.
- Managed IT: Customer-focused, cost-effective managed IT services that proactively manage all aspects of your IT, from supporting your team when problems arise to delivering on-time and on-budget IT projects that improve your business.
- Cloud Services: Secure access to a wide range of cloud-based solutions, including Microsoft 365, back-ups, and more, providing effective cloud solutions for your business.
- Cybersecurity: Comprehensive cybersecurity solutions to protect your data, reputation, and business from the ever-evolving threat landscape.
Our Values
At Orbits IT, we take pride in our values, which are reflected in our commitment to:
- Building long-standing relationships with our clients
- Providing excellent customer service
- Being proactive and professional in our approach
- Delivering cost-effective solutions that meet our clients' unique needs
Why Choose Us
So, why choose Orbits IT? Our clients trust us because we:
- Meet 99% of our SLAs
- Retain 98% of our clients since day one
- Offer fair, transparent, and simple pricing
- Provide fast, responsive support
- Keep our clients in control of their own data
- Build relationships with our clients and their businesses
Get in Touch
If you're looking for a trusted IT partner that goes above and beyond, get in touch with us today. Our team of experienced professionals is ready to listen to your needs and put together the best solution that's right for you.
Excellent Service and Support
The reviews of Orbits IT Solutions are overwhelmingly positive, with all reviewers giving the company a 5-star rating.
Praise for the Team
Reviews praise the team's helpfulness, professionalism, and responsiveness. Caitlin is mentioned by name as being "very friendly and approachable" and "helpful and informative" in her responses to queries. Jim is also mentioned as providing "professional advice, guidance and recommendations" that helped resolve a problematic situation.
Quick Resolution of Issues
Multiple reviewers appreciate the speed at which issues are resolved. One reviewer's computer problem was solved "efficiently and quickly without any fuss, " while another's issue was rectified within 30 minutes.
Confidence in Ability
Reviewers express complete confidence in Orbits IT Solutions' ability to protect and resolve any IT issues that may occur. The company's professionalism, quality, and value are also highlighted as reasons for recommendation.
Recommendations
All reviewers highly recommend Orbits IT Solutions, with one reviewer stating that they have recommended the company to several other partner organisations.
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