About Us
Steve Mellor Accident Repair Centre is a multi-award winning, family-run vehicle bodyshop based in the heart of Ruthin, North Wales. We take pride in providing comprehensive and efficient repairs to all makes and models of cars and light commercial vehicles. With over years of experience and a team of skilled professionals, we are dedicated to restoring your vehicle to its pre-accident condition.
Our Services
We offer a comprehensive range of services to cater to all your vehicle repair needs, including:
Accident Repair
- Handling all types of vehicle damage, from minor scratches and dents to major structural repairs.
- Working with all leading insurers and manufacturers.
- Providing courtesy cars and contributing towards excess payments.
Electric Vehicle Repairs
- Specialized in repairing all types of electric vehicles.
- Access to the latest technology and equipment for efficient repairs.
Accident Assistance
- Assisting you through every step of the process, from initial assessment to final repair.
- Liaising with insurance companies to ensure a smooth and hassle-free claim process.
Additional Services
- Paintwork and detailing
- Bodywork repairs for commercial vehicles
- Scratch and dent removal
- Window repairs and replacements
Quality and Approvals
At Steve Mellor Accident Repair Centre, we are committed to delivering the highest quality repairs. We are:
- Manufacturer Approved: Accredited by numerous manufacturers, ensuring repairs are carried out to their strict standards.
- BS10125 Accredited: Comply with the latest British Standard for vehicle repairs.
- Industry Leaders: Registered with the UK's leading insurers and continuously recognized for our quality repairs.
Why Choose Steve Mellor Accident Repair Centre?
- Family-run and independent: We take pride in our local roots and personalized approach to repairs.
- Award-winning service: Recognized for our consistently high standards and customer satisfaction.
- Expert team: Experienced and certified technicians with extensive knowledge and skills.
- Transparent and honest communication: We provide clear updates on the repair process and estimated completion times.
Communication and Customer Service
Many reviewers praised the excellent communication and customer service provided by Steve Mellor ARC Ltd. They reported receiving prompt and courteous responses, with staff taking the time to explain the repair process and keep them informed throughout.
Repair Quality
The reviews also highlighted the high quality of the repairs, with many customers expressing their satisfaction with the work done. Several reviewers mentioned that their cars looked and drove like new again, with some even commenting on the attention to detail and the fact that the repairs were completed quickly.
Professionalism
A few reviewers mentioned that they were impressed by the professionalism of the staff, with one reviewer commenting that it was clear that the business was "not just a body shop". The cleanliness and organisation of the repair area were also noted by several reviewers.
Negative Experiences
Unfortunately, a few reviewers had negative experiences with Steve Mellor ARC Ltd. One reviewer reported that they were given a quote verbally that was later increased by 145, and another reviewer mentioned that they did not receive a response to their inquiries.
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