At Briar Security, we take pride in being a premier security installer in the Cambridge area, with over 30 years of experience in providing comprehensive security solutions to homes and businesses. Our team of experts is dedicated to delivering top-notch security systems that meet the unique needs of our clients.
Our Mission
Our mission is to provide our clients with the best possible security solutions, tailored to their specific requirements. We understand the importance of protecting your property, and we're committed to providing peace of mind through our cutting-edge products and exceptional customer service. We work closely with our clients to understand their needs, develop a customized solution, and provide ongoing support to ensure their security systems meet their evolving needs.
Security Services
We offer a full range of surveillance solutions, including:
- Domestic and commercial intruder alarms
- State-of-the-art access control systems
- Ultra-high definition and remote monitored CCTV systems
- Remote monitoring and police response devices
- Automated gates and barriers
- Video and audio entry systems
- Integrated surveillance solutions
- Full service and maintenance contracts on new or existing systems
Our Expertise
Our team of experienced engineers is highly skilled in the development and installation of security solutions for homes and businesses. We're proud to be an NSI 'NACOSS Gold' Certified Installer, accredited to EN 9001:2015, and recognized by the National Security Inspectorate (NSI), the leading certification body for the surveillance and fire protection sectors in the UK.
Why Choose Briar Security?
There are many reasons why clients choose Briar Security for their security needs. Here are just a few:
- 35 years of company support for home and business
- NSI 'NACOSS Gold' Certified Installer
- In-depth knowledge of cutting-edge technology
- Flexible, tailor-made solutions for individual needs
- Access to market-leading and innovative products
- Dedicated team of skilled engineers
- Highest standards of workmanship
- Full after-sales support package
- Fast response to emergencies guaranteed
- 24-hour maintenance and call-out service
What Our Clients Say
We take pride in providing exceptional customer service, and our clients' testimonials speak for themselves. Don't just take our word for it - read what our satisfied clients have to say about our services.
Customer Experience
Positive Feedback
Most customers were extremely satisfied with the service provided by Briar Security. Many praised the prompt response and efficient solutions provided by the engineers. Some clients specifically mentioned the excellent service provided by individual engineers, such as Chris, Nikos, Simon, and George. The staff were commended for being polite, professional, and courteous. The company's customer care and workmanship were also highly praised.
Negative Feedback
A few customers expressed dissatisfaction with the company's policies and pricing. One customer was unhappy with the cost of booking an engineer and the requirement to pay for the removal of an old alarm system. Another customer felt that the company's contract terms were unfair and that they were being held hostage by the company's control over their alarm system.
Installation and Maintenance
Several customers were satisfied with the installation process, with many praising the efficiency and professionalism of the engineers. The quality and functionality of the security systems installed were also commended.
Special Mentions
Some customers specifically praised individual staff members, such as John and Howard, for their exceptional service and helpfulness.
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