Handcrafted with love, for you to treasure
SimpsInns is a family-owned hospitality group that proudly offers luxury hotels, restaurants, spa, golf and leisure destinations in the picturesque region of Ayrshire, Scotland. Led by owners Malcolm and Karen Simpson, alongside their sons Lee and Jack, their dedicated team strive to deliver exceptional experiences and unparalleled hospitality.
Our Vision
Our vision is to create unforgettable experiences, exceeding the expectations of our guests and establishing SimpsInns as the epitome of hospitality in Ayrshire. We take pride in offering a personalized touch, ensuring every visit is truly special.
Accommodation
- Award-winning hotels with luxurious rooms and facilities
- Dog-friendly accommodations
- Best rate guarantee
Dining
- Excellent dining options with a diverse menu catering to all tastes
- Exquisite afternoon teas and delectable dining experiences
Spa & Leisure
- Comprehensive spa treatments and facilities
- Leisure membership options for ultimate relaxation
Golf
- Championship-level golf courses, including those hosting major tournaments
- Experienced PGA coaching and top-notch equipment
Events & Weddings
- Breathtaking venues for unforgettable events and weddings
- Tailored packages and personalized planning services
Personal Experiences
- Luxury getaway packages
- Gift vouchers and experiences for all occasions
- Loyalty program with exclusive benefits for our valued guests
Our Values
At SimpsInns, we are guided by core values that underpin our success:
- Excellence: Striving for perfection in everything we do.
- Hospitality: Warmly welcoming and attending to the needs of our guests.
- Integrity: Operating with honesty and transparency.
- Sustainability: Respecting the environment and supporting local communities.
Our Commitment
We are committed to providing exceptional experiences, exceeding expectations, and creating lasting memories for our guests. We continuously invest in our properties and services to ensure the highest standards and offer our visitors an unforgettable experience in Ayrshire.
Quality of Food and Service
The reviews highlight varying experiences with the food and service at the establishment. Callie raves about the brilliant service, stating that the staff are patient and helpful. Andrew Glen - Maddison Productions enjoyed their breakfast and light lunch, praising the friendly and helpful server. Phoebelala had an excellent room service experience, with hot and fresh food delivered by masked staff. On the other hand, Jamie Fox was unhappy with their booking process, feeling forced to pay more due to unclear information and incorrect advice.
Hotel Experience
Several reviewers share their experiences with the hotel itself. Lynn Muir had a terrible Valentine's night dinner, with their main meal being served four times before being corrected. Lady Hollz appreciated the cleanliness and friendly service but was unhappy with the gym setup and noisy neighbours. Neil Jemmerson thought the rooms were clean and decent-sized, but didn't attempt to use the restaurant. Julie Beattie enjoyed an "absolutely stunning" room with excellent views and brilliant food.
Ambience and Location
The reviews praise the lovely location and premises of the establishment. William Clelland was impressed with the new coffee shop's upgrade, describing it as "very plush." Lorna Green had an "absolute amazing" experience with a fantastic welcome, brilliant room, and delicious food. Sam Sharp expressed gratitude to the staff for helping arrange a surprise 21st birthday party and praised the food and service.
Gym and Health and Safety
Lady Hollz felt uncomfortable in the gym due to poor setup and lack of Covid precautions. She appreciated the sanitisation wipes but noted that the gym lacked sufficient measures to ensure a safe environment.
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