Prompt personal attention, reliability guaranteed
CAS Contract Cleaning Ltd is a professional cleaning business established in 1990, providing comprehensive cleaning services to clients across the local area. With over 25 years of experience in the industry, we pride ourselves on offering a prompt, reliable, and high-quality cleaning experience.
Our Mission Statement
Our mission is to provide a prompt and personal service at all times, ensuring client satisfaction through attention to detail, quality workmanship, and exceptional communication.
Our Expertise
Our team of dedicated professionals offers a wide range of cleaning services, including:
- Office Cleaning: From daily desk cleaning to periodic deep cleaning, we maintain a pristine and welcoming work environment.
- Commercial Building Cleaning: Regular cleaning of office buildings, retail spaces, and other commercial properties.
- Industrial Cleaning: Specialized cleaning solutions for manufacturing and warehouse facilities.
- Healthcare Facility Cleaning: Comprehensive disinfection and sanitation services for medical facilities.
Quality Control and Compliance
Quality control is integral to our operations. We adhere to industry standards and employ a robust quality management system that includes:
- A monthly property inspection rate of 70% to ensure client satisfaction.
- Random selection of properties for quality control questionnaires.
- A certified Quality Control Manager to oversee and improve our services.
Health and Safety
At CAS Contract Cleaning, we prioritize the health and safety of our employees and clients. We collaborate with health and safety consultants to:
- Create a safe and healthy work environment.
- Implement appropriate risk assessments and control measures.
- Provide staff with appropriate personal protective equipment.
Community Involvement
We are committed to recruiting from the local community and supporting local businesses. Our staff are proud to contribute to the vibrancy of the area.
Poor Quality of Service
The majority of reviewers have expressed their dissatisfaction with the company's cleaning services, citing poor quality of work, laziness, and a lack of attention to detail. Many have reported that the company fails to meet its contractual obligations, leaving areas dirty and unattended.
Unprofessional Management and Staff
Several reviewers have criticized the company's management and staff, describing them as unprofessional, lazy, and dishonest. Some have reported that the staff are overworked and underpaid, leading to high turnover rates.
Specific Issues with Cleaning
Reviewers have highlighted specific issues with the cleaning services, including:
- Failure to brush stairs before washing
- Failure to mop in-between railings and under mats
- Using dirty mops and cold water
- Leaving floors and surfaces dirty and littered with debris
- Not dusting and cleaning banisters, window ledges, and door handles
Avoidance and Warning
Many reviewers have strongly advised against using the company's services, citing their poor quality of work and unprofessional management.
One Positive Review
Professional and Reliable
One reviewer has praised the company's services, describing them as professional, friendly, reliable, and value for money.
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