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Driven by Expertise, Committed to Quality
Duke's Motors Ltd is a leading car body shop and repair garage based in the vibrant town of Bognor Regis in West Sussex. Our team of experienced mechanics is dedicated to restoring your vehicle to its pre-accident glory, with a focus on meticulous craftsmanship and exceptional customer service.
Experience & Excellence
Composed of certified and highly skilled technicians, our team has extensive experience in handling all types of vehicle body repairs. From minor scratches and dents to severe collision damage, our experts can handle it all. We utilize state-of-the-art tools and technology to ensure precision and efficiency in every repair.
What We Offer
Our comprehensive services include:
- Accident Repair: Comprehensive repairs for all types of damage, including paintwork, structural repairs, and mechanical repairs.
- Insurance Claim Management: We work with all major insurance providers and handle the claim process for a seamless experience.
- Courtesy Vehicles: We understand the importance of staying mobile during repairs, so we offer a complimentary courtesy car to our customers.
- Additional Services: We offer a wide range of other services, such as wheel alignment, alloy wheel refurbishment, air conditioning servicing, and interior trim repair.
Customer-Focused Approach
At Duke's Motors Ltd, we prioritize client satisfaction. Our dedicated team is committed to:
- Providing clear and concise explanations of the repair process.
- Maintaining open communication throughout the entire process.
- Delivering exceptional customer service and attention to detail.
- Ensuring transparency in pricing and timelines.
The Duke's Motors Difference
What sets us apart?
- Experienced and qualified mechanics.
- Commitment to using only genuine parts.
- Competitive prices and transparent billing.
- Emphasis on customer service and satisfaction.
- Strong focus on quality and attention to detail.
Get a Free Quote Today
If you've been involved in an accident or simply require expert repairs for your vehicle, contact Duke's Motors Ltd today. We offer a free, no-obligation quote and are confident we can provide you with a reliable and efficient repair experience.
Overall Impression
The reviews of Dukes Motors Ltd are mostly positive, with customers praising the company's professional and polite staff, high-quality work, and excellent customer service.
Positive Comments
Many reviewers were impressed with the courtesy and politeness of the staff, as well as the high standard of work carried out on their vehicles. Several customers mentioned that the company went above and beyond to ensure their satisfaction, including providing a cleaning service and addressing any issues promptly.
Areas of Praise
- High-quality work: Many reviewers praised the high standard of work carried out on their vehicles, with some mentioning that the repairs were "of the highest standard" and that their cars looked "brand new" after the work was completed.
- Excellent customer service: Customers were impressed with the polite and professional staff, who kept them informed throughout the repair process and addressed any concerns promptly.
- Attention to detail: Several reviewers mentioned that the company paid attention to small details, such as cleaning the interior and exterior of the vehicle, which added to their overall satisfaction.
Negative Comments
A few reviewers expressed disappointment with their experience, citing issues with communication and reliability. One customer mentioned that they had to wait for three weeks without hearing back from the company, while another had issues with a courtesy car provided.
Areas of Criticism
- Communication issues: A few reviewers mentioned that they had issues with communication, including not receiving quotes or updates on their repairs.
- Reliability concerns: One customer expressed disappointment with the company's reliability, citing a lack of follow-through on promises made.
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