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Plum Lettings is a boutique agency specialising in lettings and management since 1990. Based in the heart of Southfields, we have recently moved to a new location in SW19, maintaining our commitment to the Wandsworth and Merton boroughs. Our small team, headed by founder/manager Fay Perera, offers a personalised and bespoke service, with dedication and expertise that sets us apart from larger chains. Adapting to the ever-changing legislation and staying updated with the industry trends, we have built a strong reputation over the years, with a high level of trust from both our landlords and tenants.

Our Services

At Plum Lettings, we pride ourselves on providing a comprehensive range of services tailored to the specific needs of our clients.

*Landlords*: Whether you are looking to rent out your property or require full management, we have you covered. Our services include marketing and advertising, tenant selection, rental collection, maintenance, and regular property inspections. We understand that every property and landlord is unique, and we are committed to providing a personalised service that meets your individual requirements.

*Tenants*: We understand that finding the right property can be a challenging and time-consuming process. Our team is dedicated to making this process as smooth and stress-free as possible. We offer a wide range of properties to suit different needs, from studios to family homes, and we are committed to matching you with the right property. Our services include accompanied viewings, application processing, and tenancy agreements, and we are always available to answer any questions or concerns you may have.

Why Choose Plum Lettings?

  • Personalised Service: As a boutique agency, we offer a personalised and bespoke service that is tailored to your individual needs.
  • Expertise and Experience: With over 30 years of experience in the property market, we have the expertise and knowledge to provide you with the best possible service.
  • Dedication: Letting and management is our sole business, not just a sideline, and we are dedicated to providing a high level of service to both our landlords and tenants.
  • Trust: We have built a strong reputation over the years, with a high level of trust from both our landlords and tenants, and we are committed to maintaining this trust through our actions and dedication.
  • Transparency: We believe in being transparent and upfront with our clients, and we are committed to providing clear and concise information at all times.

In conclusion, Plum Lettings is a boutique agency that has been providing a personalised and bespoke service to landlords and tenants in the Wandsworth and Merton boroughs since 1990. Our team of experts is dedicated to providing a high level of service, with expertise and experience that sets us apart from larger chains. Whether you are a landlord or a tenant, we are committed to providing a personalised service that meets your individual needs, and we look forward to building a long-term relationship with you.

Reviews
Positive: The majority of clients have had a very positive experience with Plum Lettings, praising their professionalism and reliability.
Negative: Unfortunately, one reviewer had a negative experience, citing poor customer service and condescension from the staff.

Professional and Reliable Service

Plum Lettings has received widespread praise for their exceptional service. The company, managed by a team of experienced professionals, has been highly recommended by past clients. Many have praised their reliability, responsiveness, and ability to resolve any issues that may arise. The team is described as "very professional", "personable and amicable", "responsive", and "genuine caring". Clients have also commended the company's dedication to providing a high-quality service, stating that they are "worth every penny" and that they have "sorted out problems very quickly indeed".

Unfortunate Exception

However, it's not all praise for Plum Lettings. One reviewer had a significantly different experience, rating the company 1 star. This reviewer felt that the staff were "lazy and unhelpful", and that problems discussed over the phone were ignored. They also mentioned that the staff were condescending, treating them poorly despite their professional demeanor.

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