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Making your travelling experience a pleasant one, every time!

Henderson & Harrison Ltd, a well-established business, has been serving the Tyne Valley and beyond since the late 1980s. We specialise in all aspects of domestic and commercial plumbing, heating, and electrical needs. Over the years, we have expanded into a substantial business, occupying premises in Haugh Lane Industrial Estate in Hexham. Our team of skilled engineers caters to a wide range of services, from full installations, servicing, and repairs to maintenance work and inspections for housing associations, estates, and agents.

Each of our engineers has their speciality, from a team of bathroom fitters who pay meticulous attention to detail to boiler engineers who have tackled and resolved nearly every breakdown possible. Our small works division efficiently handles minor repair jobs, such as fixing slight leaks, banging pipes, blown fuses, and worn-out tap washers that often go unattended by other engineers.

We are committed to maintaining the highest industry standards, ensuring our engineers regularly participate in professional development courses and are frequently inspected by industry regulators. This enables us to comply with the latest standards and guarantees that our engineers perform their job competently.

At Henderson & Harrison Ltd, we take pride in our professional, prompt, and courteous approach, ensuring work is carried out to the highest standard, tidily, and with minimal disturbance to your home or business.

Our Services

Our extensive list of services includes, but is not limited to, the following:

*Boiler installation and repairs*

We offer installation and repair services for both gas and oil boilers. Boilers older than ten years can waste substantial amounts of valuable energy. Enquire about a new boiler today and start saving on your energy bills. Modern oil condensing boilers improve efficiency to over 90%, designed to save you up to 30% on your existing heating bills. LPG boilers are a highly efficient fuel, providing customers with an excellent return on every unit used.

*Stoves*

We specialise in creating the full fireplace and chimney system, allowing you the freedom to have this installed in a smokeless zone.

*Gas and oil servicing*

Regular servicing ensures your boiler or oil appliance runs efficiently and safely, reducing the risk of breakdowns and potentially dangerous situations.

*Central heating installations*

Our team of professionals will design and install a central heating system tailored to your needs, optimising energy efficiency and providing consistent heat throughout your property.

*Gas safety inspections*

Landlords are legally required to have gas safety inspections carried out annually on all properties they rent out. Our gas-safe registered engineers will ensure your property complies with regulations, protecting both tenants and landlords from potential hazards.

*Energy efficient advice*

We provide expert advice on reducing energy consumption in your home or business, helping you save on energy bills and lower your carbon footprint.

*General plumbing*

Our experienced plumbers can handle a wide range of general plumbing tasks, from fixing leaks and repairing pipes to installing new fixtures and appliances.

*Hot water cylinders*

We offer installation and repair services for hot water cylinders, ensuring your property has a reliable supply of hot water for all your needs.

*Heated towel rail fitting*

Add a touch of luxury to your bathroom with a heated towel rail. Our professionals will install your new towel rail, ensuring it is safely and securely fitted.

*Hob & gas oven fitting*

Our gas-safe registered engineers will safely install your new gas hob or oven, guaranteeing a secure and efficient connection to your gas supply.

*Immersion tanks*

We offer replacement and repair services for immersion tanks, ensuring hot water is always available in your property.

*Landlord safety certificates*

We provide landlords with safety certificates for gas appliances, guaranteeing legally compliant and safe properties for tenants.

*Underfloor heating installations*

Experience the ultimate in heating comfort with underfloor heating. Our experts design and install efficient underfloor heating systems tailored to your needs.

Reviews
Positive: Customers praised H&H for their prompt, efficient, and professional service, high-quality work, and friendly staff.
Negative: One customer experienced poor project management, errors, and unprofessional behavior from H&H, leading to a negative experience.

Overall Experience

Henderson and Harrison (H&H) have received overwhelmingly positive reviews, with the majority of customers expressing satisfaction with their services.

Positive Experiences

  • Prompt and Efficient Service: Many customers praised H&H for their quick response to emergency calls, punctuality, and efficient service.
  • Professional and Friendly Staff: Customers appreciated the politeness, skill, and helpfulness of H&H's staff, including Archie, Charlie, and Tim.
  • High-Quality Work: Reviewers commended H&H for their high-standard work, including boiler services, plumbing, and heating system installations.
  • Reliability and Trust: Several customers stated that they would continue to use H&H for future work and recommend them to others.

Negative Experiences

  • Poor Project Management: One customer experienced a range of issues, including errors, poor workmanship, and lack of project management, which led to them sacking H&H and seeking compensation.
  • Unprofessional Behavior: The same customer reported poor communication, broken tools, and a lack of accountability from H&H.

Specific Services

  • Boiler Services: H&H's boiler services received high praise for their thoroughness, efficiency, and professionalism.
  • Plumbing and Heating: Customers appreciated H&H's expertise and high-quality work in plumbing and heating system installations.
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