Opening doors to customers for 90 years
At Gascoigne Pees, we pride ourselves on being a trusted and experienced estate agent, dedicated to providing exceptional service to our customers. With a rich history spanning over 90 years, we have established ourselves as a leading force in the property market. Our commitment to excellence has earned us a reputation for being one of the most reliable and efficient estate agents in the UK.
Our Story
Since our humble beginnings in 1934, we have worked tirelessly to help customers achieve their property dreams. Our doors have always been open to those seeking assistance with buying, selling, letting, or renting properties. We take pride in being a family-run business, built on traditional values of honesty, integrity, and professionalism. Over the years, we have evolved to meet the changing needs of our customers, embracing new technologies and techniques to ensure our services remain cutting-edge.
Our Services
As a full-service estate agent, we offer a comprehensive range of services designed to cater to the diverse needs of our customers. Whether you're looking to buy, sell, let, or rent a property, our experienced team of experts will guide you every step of the way. Our services include:
- Property valuations: Get a free, no-obligation valuation of your property with our 60-second instant valuation tool.
- Sales: Our experienced sales team will work tirelessly to find the perfect buyer for your property.
- Lettings: Our dedicated lettings team provides a comprehensive range of services, from finding the perfect tenant to managing your property.
- Rentals: Browse our extensive portfolio of rental properties to find your perfect home.
- Mortgages: Our in-house mortgage experts will help you find the best mortgage deal for your circumstances.
- Conveyancing: Our efficient conveyancing services ensure a smooth and hassle-free transaction.
Why Choose Us
At Gascoigne Pees, we understand that buying, selling, or letting a property can be a daunting experience. That's why we're committed to providing an expert, first-class service that puts your needs first. With our extensive local knowledge, experience, and expertise, you can rest assured that you're in safe and trusted hands. Our doors are always open, and our team is ready to help you achieve your property goals.
Brilliant Team and Service
The reviews highlight the exceptional service and professionalism of Gascoigne Pees Sales and Letting Agents in Guildford. The team is described as brilliant, knowledgeable, and friendly, with agents going above and beyond to accommodate clients' needs. The staff's attention to detail, regular updates, and commitment to resolving issues are praised.
Sales and Lettings
The experiences of clients who have used the agency for sales and lettings have been overwhelmingly positive. The team's professionalism, helpfulness, and flexibility are highlighted, with agents providing regular updates and being available to answer questions. The valuation process, marketing, and viewings are all mentioned as being handled effectively and efficiently.
Customer Service
The importance of good customer service is emphasized in several reviews. Clients appreciate the agency's willingness to listen to their concerns, provide support, and go the extra mile to ensure a smooth process. Martin, the Senior Branch Manager, is specifically praised for his patience, empathy, and guidance throughout the sales process.
Negative Experiences
Unfortunately, not all experiences with the agency have been positive. One reviewer, Andreas Wersall, expresses frustration with the agency's inability to remove a 'let by' sign from their property, which had been in place for three months. Another reviewer, Valentina Abushenko, shares a disappointing and frustrating experience with the agency, citing incompetence, lack of communication, and failure to address concerns.
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