Expert Advice, Quality Installations, Unbeatable Prices
A Family-Run Business, Serving South Wales for Over 40 Years
Cambrian Carpets is a family-run business established in Caldicot, South Wales, with over 40 years of experience in the carpet and flooring industry. Led by Martin, who has a wealth of knowledge gained over four decades, we offer professional advice and competitive prices, always with a focus on good old-fashioned customer service.
Meet the Team
Martin: Founder and owner, Martin has been in the industry since 1974 and has passed on his vast knowledge and expertise to his step-daughter, Kerry, and their daughter, Claire.
Kerry: A talented and dedicated member of the team since 2008, Kerry plays a key role in the smooth running of the business.
Claire: Enthusiastic and customer-oriented, Claire brings fresh energy to the team, handling sales and administrative tasks with meticulous attention.
Our Expertise
We offer a comprehensive range of services to meet all your flooring needs, including:
**Carpet Installation & Supply
- Professional advice on choosing the right carpet for your home
- Supply and installation of a vast selection of quality carpets
- Expertise in various carpet types, including natural fibers, synthetic fibers, and textured carpets
**Laminate & Vinyl Flooring
- Expert installation and fitting of stylish and durable laminate and vinyl flooring
- Assistance in selecting the perfect flooring options based on your needs and budget
**Additional Services
- Safety flooring installation for high-traffic areas
- Lifting and relaying of existing flooring
- Free measuring and estimating services
Why Choose Cambrian Carpets?
- Experience and Expertise: Decades of experience and professional knowledge guarantees quality results.
- Customer-Focused: We prioritize exceptional customer service, offering personalized advice and friendly guidance.
- Competitive Prices: We offer competitive rates without compromising on quality.
- Quality Materials: We source only the highest quality materials from trusted suppliers.
- Reliable and Punctual: We are committed to delivering projects on time and within budget.
Overall Customer Experience
The reviews highlight a mix of positive and negative experiences with Cambrian Carpets. While there are several customers who were extremely satisfied with the service, fitting, and quality of the carpets, there are also concerns regarding workmanship and customer service.
Positive Comments
The positive comments praise the helpful and knowledgeable staff, excellent quality carpets, competitive prices, and efficient fitting services. Customers appreciate the professional and friendly approach of the company, making it a highly recommended choice for flooring needs.
Negative Comments
On the other hand, there is a significant concern about the workmanship, particularly with regards to leveling floors, which led to unsightly scribing of skirting boards. Additionally, some customers felt that the company did not fully resolve an issue related to carpet supply, causing delays.
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