Your security is our top priority, trust us to keep you safe
From humble beginnings to becoming Norfolk's leading commercial and domestic security company, we are proud to have been installing and maintaining Intruder Alarms, Fire Alarms, CCTV, Access Control, and other security systems to both commercial and domestic clients for over 50 years. Our work extends across East Anglia and beyond, and our client portfolio extends to the retail, manufacturing, distribution, engineering, and agricultural industries, professional services, the public sector, schools, universities, and domestic clients.
Our Services
Our highly skilled staff, and use of the finest products and most up-to-date technology, ensures the provision of a first-class service to all our clients. We offer a comprehensive range of security solutions, including Intruder Alarms, Fire Alarms, CCTV, Access Control Systems, and more. Our services are designed to provide our clients with a greater sense of security, and we are committed to maintaining our position within the industry to ensure that our clients receive the best possible service and products.
Our Commitment to Quality
Certified so you can be certain - Independent certification is the best assurance of quality when you are looking for a security systems provider. We are committed to providing the best possible service and products to our clients, and we are confident that we are ideally placed to help you with the very best in security advice. Our membership of the industry's leading accreditation schemes means we are bound by ISO quality standards.
Overall Experience
The reviews highlight a mix of positive and negative experiences with CTS Security. While some customers are extremely satisfied with the service, others have had disappointing encounters.
Positive Aspects
- Professionalism and Politeness: Installers are praised for their politeness, professionalism, and attention to detail, leaving properties tidy and clean.
- Excellent Service: Customers appreciate the helpfulness of the team, from sales to finished jobs, and the efficiency of the service.
Negative Aspects
- Unresponsiveness: Some customers have experienced lack of response to emails and phone calls, leading to frustration and loss of business.
- Poor Customer Service: Issues with existing alarm systems, such as malfunctioning after service, and being blamed on customer error, have led to dissatisfaction.
- Unreliability: Some customers have had to seek competitors due to unfulfilled promises and lack of follow-up.
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