Weston Support Services, a company based in North Somerset, is dedicated to providing facilities management products and services throughout the region. With a wealth of industry knowledge and experience spanning decades, we have observed that larger national providers often prioritize expansion over maintaining high-quality service for their local clients. This shift in focus frequently results in poor service delivery, which does not align with our values.
Consequently, Weston Support Services was established to offer local businesses, schools, and organizations the level of service and value for money they deserve. We remain committed to delivering this promise to all our clients. By focusing on regional growth rather than national expansion, we can ensure a consistent, high-quality, and cost-effective service for our clients.
Our close partnerships with clients allow us to deliver tailored cleaning and maintenance solutions for businesses across all sectors. As a company, we pride ourselves on our professional, local, and cost-effective facilities management services.
Our Focus
At Weston Support Services, we offer a comprehensive range of business-to-business facilities management products and services. We listen to your requirements and provide a bespoke package for ongoing contracts or one-off works. By prioritizing your needs, we aim to offer a local specialist capable of meeting all your facilities management requirements.
All relevant staff are DBS checked, carry identification cards, and wear uniforms. We provide a 24-hour helpline, out-of-hours emergency cover, and are fully audited and inspected for Health and Safety compliance. Our services are Care Quality Commission (CQC) compliant and fully insured, ensuring you receive the best possible care.
Services We Offer
As a facilities management company, we provide an extensive range of services designed to meet your specific needs.
1. Commercial Cleaning Services: We offer bespoke commercial cleaning solutions tailored to your business sector's needs.
2. Maintenance Services: Our maintenance services include scheduled and reactive maintenance, enabling us to address any issues swiftly and efficiently.
3. Grounds Maintenance Services: Our grounds maintenance services ensure that your outdoor spaces are well-maintained and presentable, enhancing your organization's image.
4. Security Services: We provide comprehensive security services, ensuring your premises and assets remain secure.
5. Caretaking Services: Our caretaking services cater to various sectors, guaranteeing your property is well-managed and maintained.
At Weston Support Services, we remain dedicated to providing professional, local, high-quality, and cost-effective facilities management services. By tailoring our solutions to your specific needs, we create a bespoke package that contributes to your organization's success.
Summary of Reviews
The reviews for Weston Support Services are a mixed bag, with both positive and negative feedback from various customers.
Positive Feedback
- Cass Hancock, who works as a cleaner for the company, has rated them 5 stars and praised the team's support and professionalism. She mentioned that the company provided necessary supplies on time.
- Tbs Electrical Services Ltd also gave a 5-star rating, appreciating the reliability, friendliness, and professionalism of the cleaning services provided.
- Djibril rated the company 5 stars for their promptness, professionalism, and high-quality work.
Negative Feedback
- Charlotte Jay gave a 1-star rating, criticising the company's management team for being unprofessional and lacking in client management skills. She mentioned that the cleaners are fantastic, but the management needs improvement.
- Kayleigh Coles also gave a 1-star rating, stating that the company ruined a mattress and light fitting due to water leakage and failed to apologise or replace the damaged items. She warned others to avoid the company due to terrible customer service.
Be the first to review Weston Support Services.
Write a Review
