Protecting Your World, 24/7
At East Midlands Security & Fire, we are dedicated to providing comprehensive security solutions for homeowners and businesses in Leicestershire. Our team of expert engineers are committed to delivering the highest level of service, ensuring your peace of mind and safety. With a range of services including home intruder alarms, home CCTV systems, intruder alarms for small businesses, CCTV for small businesses, fire alarms, and flood protection, we have got you covered.
We understand that security is a top priority for our clients, which is why we offer a dedicated account manager and remote system monitoring to ensure that your security system is always up and running. Our state-of-the-art technology allows for real-time monitoring on your phone, giving you complete control and peace of mind 24/7.
Our Services
We offer a wide range of security services, including:
- Wireless alarm systems
- Home intruder alarms
- Home CCTV systems
- Intruder alarms for small businesses
- CCTV for small businesses
- Fire alarms
- Flood protection
Our expert team will work with you to design and install a customized security system that meets your specific needs. We also provide ongoing maintenance and support to ensure that your system is always functioning at its best.
Why Choose Us
We pride ourselves on our commitment to excellence and customer satisfaction. Here are just a few reasons why our clients choose us:
- Fault monitoring: We pro-actively monitor the health of your alarm system, detecting potential faults and taking immediate action.
- Out of hours support: We provide 24/7 support for your peace of mind.
- Dedicated account manager: We assign a dedicated account manager to each client, ensuring that you have a single point of contact for all your security needs.
- App control: Remotely arm and disarm your system, receive notifications, test devices, and monitor your security from your phone.
What Our Clients Say
Don't just take our word for it - our clients rave about our services. Here's what some of them have to say:
- "Very knowledgeable, excellent service, reasonable prices." - City Self Drive
- "What does any customer want? A company that responds, turns up on time, does an excellent job in a friendly professional manner and takes pride in what they do." - Kevin Scott
- "Indifferent service is so apparent in many areas of business; it's refreshing to be able to report on a company that on the two occasions I have used them have demonstrated exemplary courtesy and knowledge in every aspect of home security systems." - Barry Smith
Overall Impression
The reviews collected for East Midlands Security and Fire are overwhelmingly positive, with all reviewers giving the company 5-star ratings. The common thread among these reviews is the exceptional customer service provided by the company's staff, particularly Adam, Jack, Ada, Josh, and Katie.
Customer Service
The reviewers praise the company's courteous and professional demeanor, punctuality, and attentiveness to their needs. Several reviewers mention that they were pleasantly surprised by the high level of service provided, which is a breath of fresh air in today's business world. The company's staff are described as friendly, approachable, and knowledgeable, making the customer experience seamless and stress-free.
Work Quality
The reviewers are also impressed with the quality of work carried out by the company. They comment on the thoroughness and professionalism of the engineers, who take the time to ensure that the job is done to a high standard. The installation of alarms and maintenance of existing systems are described as efficient and reliable.
Value for Money
Many reviewers mention that they were happy with the prices charged by the company, considering the excellent service and quality of work provided. They feel that the company offers good value for money and would recommend them to others.
Reputation
The reviewers have been using the company's services for various periods, from a few years to six years or more, and have consistently received excellent service. They recommend the company to others and are grateful for the service they have received.
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