Your Specialist Insurance Broker
Who we are
BG Insurance is an independent insurance broker based in Tunbridge Wells, Kent. Established over 30 years ago, we have built long and successful relationships with a large number of insurance companies and have access to a wide variety of schemes at competitive prices. Our professional team can arrange and advise on most types of insurance for both private and commercial customers.
Our expertise
We specialize in offering competitive motor insurance for all ages and for a variety of vehicles including prestige, performance, imports and classic cars. We also provide comprehensive home insurance solutions to protect your property and belongings. Our expertise and diversity in the insurance market means that you only need to have one port of call for all your insurance needs.
Our services
We offer a wide range of insurance solutions, including:
Motor Insurance
- Competitive quotes for all types of vehicles
- Flexible cover options to meet your needs
- Comprehensive claims management support
- Dedicated account management
Home Insurance
- Buildings and contents cover
- Accidental damage protection
- Flexible excess options
- Responsive claims handling
Additionally, we offer
- Fleet insurance for taxis, driving schools, and other fleets
- Insurance for businesses of all sizes
- Specialist cover for classic and imported vehicles
- Competitive prices and excellent customer service
Our commitment
At BG Insurance, we are committed to providing our customers with:
- Competitive rates: We compare quotes from over 30 major insurers to find you the best possible deal.
- Personalized service: We take the time to understand your individual needs and provide tailored advice.
- Responsive claims handling: Our experienced team is available to help you through the claims process every step of the way.
- Clear and concise communication: We provide regular updates and clear explanations throughout the process.
Contact us today
For a quote or to learn more about our services, please contact us today on 01892 501501 or visit our website for more information.
Overview of Barry Grainger Insurance Reviews
Barry Grainger Insurance (BG) has received a mixed bag of reviews from customers. While some have praised their services and competitive pricing, many others have reported poor customer service, mistakes, and difficulties in getting their insurance policies sorted.
Common Issues
Many reviewers have criticized BG's customer service, citing unhelpful and uninterested staff, long holding times, and difficulty in getting their issues resolved. Some have reported that the company has lost important documents or made mistakes with their policies.
Pricing and Quotes
Some reviewers have praised BG's competitive pricing, with one reviewer mentioning that they were quoted 300 cheaper than another insurance company. However, others have reported that the company's fees are extortionate, with one reviewer mentioning that every amendment to their policy is subject to an 85 fee.
Efficiency and Communication
Many reviewers havereported difficulty in getting their insurance policies sorted due to poor communication and inefficiency. Some have had to spend hours on the phone or send multiple emails before getting a response.
Staff
Several reviewers have had positive experiences with specific staff members, such as Katie Chamberlain and Josh. However, others have had negative experiences with staff, including one reviewer who described a woman named Emma Bannister as "horrible".
Policy Changes and Cancellations
Some reviewers have reported difficulty in changing or cancelling their policies, including one reviewer who was charged 300 to modify their policy after buying a new car.
Renewals and Certificates
Several reviewers have had issues with their policy renewals, including one reviewer who never received their insurance certificate despite paying for a renewal.
Comparison to Other Companies
Some reviewers have compared BG to other insurance companies, with one reviewer mentioning that they regret switching from Adrian Flux.
Exceptional Service
Despite the numerous negative reviews, a few reviewers have praised BG's exceptional service, including one reviewer who mentioned that their contact, Katie Chamberlain, was patient and efficient.
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