Our passion lies in providing comprehensive and meticulous cleaning services that restore and maintain your carpets, upholstery, and communal spaces. Founded by Ashley Haynes, we proudly serve homeowners, tenants, military personnel, letting agents, and landlords across Hampshire.
Our Expertise
We offer a diverse range of cleaning services designed to meet your specific needs:
**Carpet & Upholstery Cleaning
- Thorough cleaning and stain removal for all types of carpets and upholstery fabrics.
- Guaranteed removal of dust, allergens, and bacteria.
- Refreshing deodorising to leave your home smelling fresh and inviting.
**End of Tenancy Cleaning
- Comprehensive cleaning for both carpets and oven to meet tenancy requirements.
- Peace of mind with our fully guaranteed end of tenancy cleaning.
- Ensure you get your full deposit back with our meticulous attention to detail.
**March Out Cleaning
- Preparation of your property for final inspections and inventory checks.
- Comprehensive cleaning of carpets, oven, and other surfaces.
- Ensure a smooth handover process and secure your deposit.
Our Values
At Ashley Haynes Carpet & Cleaning Services, we believe in:
- Professionalism: We maintain open communication, adhere to strict schedules, and use only the highest quality cleaning products.
- Quality: Our meticulous attention to detail and commitment to excellence set us apart.
- Customer Satisfaction: Your satisfaction is our priority. We go above and beyond to meet your specific needs and expectations.
Customer Testimonials
We take immense pride in the positive feedback we receive from our valued clients. Read what our satisfied customers have to say about their experiences with Ashley Haynes Carpet & Cleaning Services.
We look forward to exceeding your expectations and providing you with a superior cleaning experience.Cleaner Performance
The overall performance of Ashley, the cleaner, is a mixed bag. While some customers were extremely satisfied with his services, others experienced subpar results. The majority of the reviews highlight issues with Ashley's professionalism, punctuality, and quality of work.
Unsatisfactory Experiences
One customer, Stephen Whyte, had a disastrous experience with Ashley. He hired Ashley to conduct a march out clean in military housing, but the cleaner failed to meet expectations. Ashley was reportedly unprofessional, unclear about the scope of work, and left the premises in an unacceptable state. The customer had to wipe surfaces, walls, and dust cobwebs before painting, and was charged for work that was not completed to standard.
Another customer, Dissatisfied Soldier, also had a poor experience. Ashley was hired for a march out clean, but he failed to complete the task to the expected standard. The customer had to re-do some of the work and was charged for work that was not done correctly. Ashley's lack of professionalism and poorly executed work led to a poor review.
Satisfactory Experiences
On the other hand, several customers had excellent experiences with Ashley. Chris Pearson, David Bolton, Hilary Alabaster, Emily Hassan, Helen Bates, and Millie Watts all praised Ashley's services, highlighting his positive responsiveness, punctuality, professionalism, quality, and value.
Chris Pearson noted that Ashley helped him out at short notice, and his carpet cleaning service was excellent. David Bolton and Hilary Alabaster both praised Ashley's end of tenancy clean, with David Bolton mentioning the great job he did on the carpets and Hilary Alabaster noting the high praise received from the housing officer.
Emily Hassan, Helen Bates, and Millie Watts all had similar experiences, praising Ashley's professionalism, punctuality, quality, and value. Emily Hassan noted that the end result of her end of tenancy clean was incredible, while Helen Bates mentioned that her carpets looked brand new after Ashley's cleaning.
Conclusions
While Ashley has some excellent reviews, he also has some unsatisfactory experiences. To improve his services, Ashley should focus on being more professional, clear about the scope of work, and ensuring that he completes tasks to the expected standard.
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