Your Property in Safe Hands
At Doolittle & Dalley, we pride ourselves on offering a professional and personal service in an approachable, friendly, and straight-talking manner. With over 125 years of experience, we have established ourselves as a reputable and trustworthy estate agent, letting agent, and chartered surveyors, operating throughout north Worcestershire and south Shropshire.
Our Philosophy
Our philosophy is simple: we aim to offer the most comprehensive, professional, and friendly service, whilst putting our clients' needs first. We understand that every client is unique, and we strive to provide tailored solutions to meet their individual requirements. Whether you're looking to buy, sell, let, or rent, we're dedicated to providing an exceptional level of service that exceeds your expectations.
Our Services
We offer a comprehensive range of services, including residential property sales, lettings, and management, as well as commercial property services. Our team of experts is committed to providing a professional and friendly service, ensuring that your property needs are met with the utmost care and attention.
Residential Property Sales
Our dedicated sales team will help market your property to the right type of buyer, whilst achieving the best price possible. We'll work closely with you to understand your reasons for moving, and your wish list, to find your next home. Our comprehensive advertising, quality brochures, and online presence ensure that your property receives the maximum exposure.
Property Management
With over 1,000 properties under our management, we're confident in our ability to provide a smooth and hassle-free service. Our lettings team will listen to your needs, and our maintenance department is always on hand to support you when necessary.
Commercial Property
We provide a specialist commercial property service to clients throughout north Worcestershire and south Shropshire. Over many years, we have developed comprehensive knowledge in this sector, covering all aspects of retail, industrial, and commercial property.
Meet the Team
Our team has significant experience and qualifications to ensure you get the best advice whatever your property requirements. We're passionate about maintaining our reputation as a pro-active, honest, professional, and trustworthy company, never compromising on quality of service and always looking to maximize your property's potential.
Why Choose Us
At Doolittle & Dalley, we're proud of our reputation as a reliable and trustworthy estate agent, letting agent, and chartered surveyors. Our commitment to providing an exceptional level of service has earned us a loyal client base, and we're dedicated to continuing this tradition.
Excellent Service and Staff
The reviews highlight the excellent service and staff at Doolittle and Dalley, particularly in the Kidderminster office. Many reviewers praised the prompt responses to emails and phone calls, friendly and professional staff, and helpfulness throughout the process of buying or renting a property.
Positive Experiences
Several reviewers had positive experiences with specific staff members, including Lisa, Kristina, and Charlie, who were described as "amazing, " "really helpful, " and "brilliant." These staff members were praised for their knowledge of the local housing market, providing regular updates, and making the process of buying or renting a property as smooth as possible.
Negative Experiences
On the other hand, some reviewers had negative experiences with the company, citing unprofessionalism, rudeness, and poor communication. Some reviewers felt that the staff were unhelpful, rude, and dismissive, and that the company prioritized certain applicants over others.
Issues with Rentals
Several reviewers experienced issues with renting properties, including long waiting times for viewings, poor communication, and a lack of transparency in the application process. Some reviewers felt that the company was biased against certain groups, such as families with children.
Overall
While some reviewers had excellent experiences with Doolittle and Dalley, others had negative experiences that left a bad taste. The company's staff and service were praised by some, but criticized by others.
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