Your trusted partner for all your plumbing and gas services
Who we are
DW Plumbing & Gas Services is a family-run business based in the west side of Swansea, covering all SA postcodes for private domestic and maintenance work. Led by Principal Engineer Dan Williams, who holds an NVQ level 3 Diploma in plumbing installation and maintenance, we pride ourselves on delivering friendly, reliable, and professional services. We're Gas Safe registered and insured, ensuring you receive the highest quality workmanship and peace of mind.
Our expertise
We offer a comprehensive range of services to keep your home warm, safe, and comfortable. Our services include:
Boiler Services & Repairs
- Comprehensive boiler installations, including advanced models and system upgrades.
- Reliable boiler servicing and repair services to keep your heating running smoothly.
- Responsive emergency boiler repair services to resolve any heating emergencies quickly.
Central Heating & Gas Services
- Professional installation, maintenance, and repair of central heating systems.
- Adey Magnacleanse power flushing for efficient central heating systems.
- Comprehensive gas safety inspections for landlords and Letting agents.
LPG & Heating Services
- Expertise in installation, maintenance, and repair of LPG appliances and heating systems.
- Specialized services for Caravans and Residential Park Homes.
Additional Services
- Unvented cylinder installations and repairs.
- Supply and installation of high-quality heating system filters and chemical protection solutions.
Our values
At DW Plumbing & Gas Services, we are committed to:
- Professionalism: Delivering consistent and reliable services.
- Reliability: Responding promptly and efficiently to your needs.
- Friendliness: Providing clear communication and respectful interaction with every customer.
Our commitment
We understand the importance of a comfortable and secure home. Whether you need a routine boiler service or an urgent repair, our skilled and experienced team is here to assist you. We take pride in exceeding your expectations and building lasting relationships with our valued clients.
Customer Experience
The majority of customers had a positive experience with DW Plumbing, with 18 out of 20 reviews giving a 5-star rating. Customers praised Dan's professionalism, punctuality, and quality of workmanship. Many reviewers commented on the quick response time, with some even receiving same-day service. Communicatoin was also highlighted as a strong point, with customers appreciating the clear and prompt updates they received throughout the process.
Quality of Work
Reviews consistently praised the quality of work carried out by Dan and his team. Customers were impressed with the attention to detail, the use of high-quality materials, and the professionalism displayed throughout the work. Many reviewers mentioned specific examples of excellent workmanship, such as quick and efficient fixes, excellent installations, and thorough explanations of the work carried out.
Value for Money
Customers were also pleased with the value for money they received from DW Plumbing. Many reviewers mentioned that the prices seemed reasonable for the quality of work carried out, and some even commented on the competitive pricing.
Common Issues
One reviewer had a negative experience, citing a failed appointment and poor communication. They received an unprofessional response from Dan, which was apologenic but failed to acknowledge the inconvenience caused. This reviewer's experience is the exception rather than the rule.
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