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Hallett & Co. is one of the oldest firms of solicitors in Kent, established in Ashford in 1830. For over 190 years, we have been providing tailored, client-focused services to local families and businesses. Today, we continue to deliver the same high-quality service, combining traditional values with a strong grasp of modern law and the modern marketplace.
Our History
Our firm has a long history of advising local families and businesses in Kent and beyond. With approximately 65 staff and Partners, the majority of whom have been with us since starting as trainees, we have built a reputation for providing expert advice and representation in a broad range of legal matters. Our merger with Thorneloe & Co. in 2018 has further expanded our capabilities, allowing us to serve our clients even more effectively.
Our Services
At Hallett & Co., we offer a comprehensive range of legal services for individuals and businesses. For individuals, we provide expert advice on Wills, Probate, and Tax Planning, Buying and Selling Your Home, Family Law, Dispute Resolution, Employment Law, Personal Injury, and Property Litigation. For businesses, we offer guidance on Agriculture, Commercial Property, Buying or Selling a Business, Business Contracts, Business Finance, Dispute Resolution, Employment Law, Property Litigation, Development, and Property Finance.
Our People
Our team of solicitors and legal executives is comprised of experts in their respective fields of law. Each of our solicitors and legal executives is dedicated to providing personalized service, addressing any questions or concerns you may have. We pride ourselves on our ability to build strong relationships with our clients, and our commitment to delivering exceptional service has earned us a reputation as one of the leading law firms in Kent.
Our Offices
We have offices in Ashford, Lenham, and New Romney, providing convenient access to our services for clients throughout Kent. Our Ashford office, located on Bank Street, is our main office, and we also have satellite offices in the Ashford Cattle Market and New Romney High Street.
Our Commitment to Excellence
At Hallett & Co., we are committed to ensuring equality and diversity in the workplace and in providing services to clients. We respect, encourage, value, and manage diversity and equality of opportunity for our staff and job applicants. We are also committed to transparency in relation to our fees and service levels.
Professionalism and Efficiency
Hallett & Co has received numerous glowing reviews for their exceptional professionalism and efficiency. Reviewers have praised the firm's solicitors, including Jason Southcott, Abbie, and Martin Stevens, for their kind, supportive, and tactful approach to handling complex cases. Several reviewers have commended the firm's prompt responses to emails, regular updates, and overall smooth and fair outcomes. Many have also appreciated the firm's professionalism, from the solicitors to the office staff, and have received excellent service from each department.
Communication and Responsiveness
However, some reviewers have criticized the firm's communication and responsiveness. Scott Kidd complained about the firm's slow and forgetful service, which led to a seven-year delay in resolving a simple matter. Grace Sparkes reported that she and her partner received no calls back despite multiple attempts, and Ollie Horne was left waiting for three months without a response to his email. Adam, on the other hand, appreciated the firm's rapid replies to emails and regular updates.
Consistency and Competence
The majority of reviewers have expressed satisfaction with the firm's consistency and competence. Michel Glen praised the firm's professionalism and efficiency in handling various legal matters, including property sales and probate issues. Joshua Jarvis commended the firm's advice and support during his accident claim. Laurence Hazelwood, who received help from Hallett & Co, expressed gratitude for their prompt and professional service. Julie Ball and Leah M. highly recommended Martin Stevens for his fairness, efficiency, and personable approach. Roger Lightfoot praised Martin Stevens for his helpful and prompt HR advice.
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