Satisfaction Guaranteed - We Pride Ourselves on Good Honest Hard Work
At Blackwells, we understand that dealing with the loss of a loved one can be a difficult and emotional experience. As an independent funeral director, we have been serving the local community in Swindon and North Wiltshire since 1916, providing a complete funeral service that is tailored to meet the unique needs of each family.
Our team of experienced funeral directors, led by Russell Osman and Susi Webber, are dedicated to providing a compassionate and professional service that is available 24 hours a day, 7 days a week. We understand that every family is unique, and we are committed to helping you plan a funeral that truly reflects the life and wishes of your loved one.
Our Services
We offer a wide range of services to help you plan a funeral that is both meaningful and memorable. Our services include:
- Complete funeral service, including handling all legal procedures and practical arrangements
- Pre-planned funerals, allowing you to plan ahead and spare your family the cost and difficulty of organising a funeral
- Alternative funerals, including eco-friendly options and bespoke services
- Memorials, including traditional and modern headstones, and memorial restoration
- Funeral plans, allowing you to specify your wishes and pay for the funeral director's services in advance
Our History
Blackwells was established in Cricklade in 1916 by the Blackwell family, and since then, we have arranged funerals for thousands of families across Wiltshire and the surrounding counties. In 1999, we opened our premises in Cheney Manor Road, Swindon, extending our services to the local community.
Our Commitment
At Blackwells, we are committed to providing a service that is tailored to meet the unique needs of each family. We pride ourselves on maintaining the highest standards of professional, compassionate care and support, and our team is dedicated to helping you plan a funeral that is both meaningful and memorable.
Overall Experience
The majority of reviewers were extremely satisfied with the services provided by Blackwells, praising their kindness, compassion, and professionalism.
Praise for Staff
Several reviewers specifically mentioned the exceptional service provided by individual staff members, including Suzie, Russel, Susie, and Lynn, who were described as caring, understanding, and empathetic.
Communication
Reviewers appreciated the clear and detailed explanations of costs and services, as well as the lack of pressure to use partner providers.
Professionalism
Blackwells were commended for their professionalism on the day of the service, ensuring that everything ran smoothly and to a high standard.
Comfort and Support
Many reviewers expressed gratitude for the comfort and support provided by Blackwells during a difficult time, with some even stating that they would recommend the company to others.
Criticisms
One reviewer expressed disappointment with the company's policy of not opening on Saturday mornings and felt that they were seen as an inconvenience when requesting to visit their loved one over a bank holiday weekend.
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