Trustworthy Plumbing Services You Can Rely On!
At William Plumbing & Heating, we take pride in being a reliable and trustworthy plumbing service provider in the Bankside, West Bank area. With our team of highly skilled and experienced plumbers, we offer a wide range of services to cater to all your plumbing, heating, and drainage needs. From routine maintenance to emergency repairs, we are committed to providing high-quality services that meet the highest standards.
Our Services
We understand that plumbing issues can be stressful and costly, which is why we offer a comprehensive range of services to ensure that all your plumbing, heating, and drainage needs are met. Our services include but are not limited to:
- Plumbing repairs and installations
- Heating installations and repairs
- Drainage solutions and clearance
- Boiler installations, repairs, and maintenance
- Power flushing and underfloor heating repairs
- Leaking radiator valves and emergency plumbers
- Gas cooker repairs and appliance installations
- Bathroom and kitchen refurbishments
Our Guarantee
At William Plumbing & Heating, we are committed to providing high-quality services that meet the highest standards. We guarantee all our work and provide a minimum 12-month parts and labor guarantee. Our plumbers are certified, and we have a 30-60 minute local response time to ensure that your plumbing emergency is addressed promptly.
Why Choose Us
Choosing a reliable and trustworthy plumber can be a daunting task, especially in an emergency situation. At William Plumbing & Heating, we pride ourselves on our fast response time, competitive pricing, and high-quality services. We offer a 10% discount for first-time customers, local customers, charities, and NHS staff, making our services even more affordable.
Our Commitment
At William Plumbing & Heating, we are committed to providing exceptional customer service and ensuring that all our customers are satisfied with our services. We strive to build long-term relationships with our customers, and our team of experienced plumbers is dedicated to providing top-notch services that meet the highest standards.
Overall Experience
The majority of customers have had a positive experience with the company, praising their quick response, friendly attitude, and efficient service.
Positive Aspects
- Prompt Response: Many customers appreciated the company's prompt response to their queries and issues.
- Friendly and Professional Engineers: The engineers were praised for their friendly attitude, professionalism, and ability to explain the issues and solutions clearly.
- Efficient Service: The company's service was commended for being efficient, with issues resolved quickly and effectively.
Services Provided
- Plumbing: The company provided reliable plumbing services, fixing leaky taps and boilers efficiently.
- Electrical: They also provided electrical services, advising on lighting solutions and staying longer to ensure the job was done to a high standard.
Negative Experiences
Unfortunately, not all customers had a positive experience. One customer had a particularly bad experience, citing multiple visits, misdiagnosis, and failure to fix the issue.
Areas for Improvement
- Communication: There is room for improvement in communication, as one customer had to chase for appointments and experienced missed appointments.
- Accuracy of Diagnosis: The company could improve on accurate diagnosis, as one customer's issue was initially misdiagnosed.
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