Creating lasting memories with compassion and care
At Hengoed Memorials, we understand the importance of choosing a memorial for a loved one. That's why we pride ourselves on providing a personal and professional service to all our customers, helping you through the whole process from start to finish. We take away extra pressure by dealing with all the relevant paperwork and correspondence required by churches and local authorities.
Our team is dedicated to providing the highest quality memorials, which come with a 10-year craftsmanship guarantee. Our attention to detail is second to none, and our testimonials speak for themselves. We are proud members of BRAMM (British Register of Accredited Memorial Masons), and all our work is carried out to this high standard.
Our Services
We specialise in all types of memorials, including granite, marble, slate, and stone. We also offer additional inscriptions and memorial renovations. If you have a unique design in mind, our friendly and experienced staff will be pleased to assist you with your selection and advise on the inscription. In addition to our extensive range of standard designs, we offer a full design service for one-off and personalized memorials.
We also provide a range of additional services, including memorial insurance and maintenance cover. Our memorial insurance policy safeguards your memorial for 5 years, and our maintenance and aftercare package includes cleaning the memorial, renewing flower containers, re-gilding or colouring of lettering as required.
Our History
Hengoed Memorials is a second-generation, family-run business that has been serving the local community and beyond for many years. Initially owned by Carol and Edward Tucker, the business is now run by their son and daughter-in-law, Michael and Jennifer. Our ethos is built around high-quality memorials, excellent customer service, and competitive prices. Since being established, the business has grown from strength to strength, ensuring we deliver a prompt and professional service at all times.
Why Choose Us
At Hengoed Memorials, we understand the importance of choosing the right memorial for your loved one. We take pride in our attention to detail, and our testimonials speak for themselves. We offer a range of services to ensure your memorial meets your exact requirements, from design and installation to insurance and maintenance. Our friendly and experienced staff are always on hand to assist you with your selection and provide guidance on the inscription.
Overall Experience
The majority of the reviewers have had a positive experience with Hengoed Memorials, praising the company's excellent service, quality products, and compassionate approach to dealing with customers during difficult times.
Quality of Products
The reviewers have been particularly impressed with the quality of the headstones, commenting on their lovely finishes and obvious quality. One reviewer, Annmarie Povall, specifically mentions that the stone they ordered from Hengoed Memorials is a significant improvement over a similar product purchased from a competitor.
Customer Service
The reviewers have been impressed with the company's customer service, describing it as "first class", "fabulous", and "professional but compassionate". They appreciate the care and attention shown by the staff, who handle the situation with sensitivity and are happy to help in any way possible.
Location and Accessibility
Nige V.'s review mentions that the location is easy to find, but parking can be a bit of a hassle. However, the reviewer notes that the shop is all on one level, making it accessible to everyone.
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