Our Beginnings
In 1991, John and Euan MacGregor established J & E MacGregor Plumbers in Edinburgh, armed with expertise in plumbing and heating. Over the years, the company evolved, adding gas servicing capabilities and solidifying its reputation as a reliable and trustworthy local provider. In 2009, the partnership transitioned into J & E MacGregor Plumbing Ltd, reflecting its growth and professionalism.
Our Expertise
We offer a comprehensive range of services, encompassing all aspects of plumbing, heating, and gas safety. Our portfolio includes:
- Repair & Maintenance: Tap and faucet repair, bathroom and shower installation and refurbishment, central heating system troubleshooting and repair, gas boiler servicing and Landlord Certificate issuance.
- Installations & Refurbishments: New boiler and heating system installations, central heating system upgrades, bathroom and shower room renovations, and gas fire installations.
- Hints & Tips: Access to helpful resources and guides on various plumbing and heating topics, to help you maintain your home in optimal condition.
Quality & Customer Satisfaction
At J & E MacGregor Plumbing Ltd, customer satisfaction is our top priority. We are committed to providing:
- Quality workmanship: Our engineers are highly skilled and experienced, utilizing only the highest quality materials and adhering to stringent industry standards.
- Transparency: Our pricing structure is clear and concise, with no hidden charges or surprises.
- Efficiency: We prioritize emergencies and respond promptly to customer needs.
- Communication: Our engineers will keep you updated throughout the process and answer any questions you may have.
Community & Trustworthiness
We believe in building trust through transparency and accountability. We are proud to be:
- Gas Safe Registered: Certified to perform all domestic gas-related work.
- Member of SNIPEF: Committed to industry best practices and ethical conduct.
- SAFEcontractor: Adhering to strict health and safety regulations.
Our Guarantee
We stand behind our work with a guarantee of quality and professionalism. If you are ever dissatisfied with our services, we will make it right, ensuring your complete satisfaction.
Overview of J & E MacGregor Ltd
Excellent Service and Workmanship
The majority of customers are extremely satisfied with the work done by J & E MacGregor Ltd. They praise the company for their excellent service, professionalism, and workmanship. Many customers have expressed their delight with the installation of new bathrooms, boilers, and other plumbing services. The company's attention to detail, competitive pricing, and follow-up service have earned them a high rating from their customers.
Positive Aspects
- Professional and reliable service
- Skilled and pleasant plumbers
- Excellent customer service
- Competitive pricing
- Quick response to emergencies
- Attention to detail and high-quality workmanship
Disappointing Experiences
Unfortunately, a few customers have had negative experiences with the company. They have reported issues with delayed quotes, unprofessional behavior, and unreliability.
Negative Aspects
- Delayed quotes and unprofessional communication
- Failure to follow up on promises
- Untrustworthy and unprofessional behavior
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