Experience the best in carpet cleaning, with a family touch!
At Swindon Carpet Cleaners, we pride ourselves on being a family-run business with over 20 years of experience in providing exceptional carpet cleaning services in and around Swindon. Our team is dedicated to delivering top-notch quality, eco-friendly cleaning solutions that cater to your specific needs and budget. We specialize in removing those tough stains, and our special quick-dry system ensures that your carpets are ready to walk on within an hour or so.
Our commitment to excellence has earned us a reputation as Swindon's first choice for carpet cleaning, with thousands of satisfied customers relying on us for their cleaning needs. We take pride in being a family-owned business, and our motto is to provide the best possible service while maintaining competitive prices. Our customers are at the heart of everything we do, and we strive to build long-term relationships built on trust, quality, and reliability.
Our Services
Our excellent hydromist system utilizes the world's leading carpet cleaning technology, hot water extraction, also known as "steam cleaning, " which is the world's favorite method. This system produces excellent results across all types of materials. We offer a professional carpet cleaning service that includes:
- Carpets: Super deep cleaning on carpets, where a gentle chemical solution removes unwanted stains and dirt from the carpet fibers.
- Upholstery: This uses a similar system to the carpet cleaning system, where a smaller hand-tool and reduced water flow gently cleans all types of upholstery.
- Rugs: We clean all types of rugs at our workshop. Simply drop off your rug, and we will contact you when it has been cleaned, often the next day.
- Lettings: We specialize in letting cleans, moving in and moving out cleans, where often the letting agents will not release deposits until the carpets have been cleaned professionally.
Why Choose Us
At Swindon Carpet Cleaners, we offer:
- Competitive prices
- 100% satisfaction guarantee
- Free pet treatment
- Eco-friendly cleaning solutions
- Quick-dry system for minimal disruption
- Thousands of satisfied customers
- 30 years of experience
- Family-owned and operated business
Overall Impression
Swindon Carpet Cleaners seem to have received mostly positive reviews, with many customers praising their excellent service, fair prices, and friendly staff. On the other hand, a few customers have shared disappointing experiences, citing poor service, dishonesty, and aggressive behavior.
Positive Comments
The positive reviews highlight the company's ability to provide excellent service, with customers praising their friendly and helpful staff, prompt arrival times, and effective cleaning. Many customers have also commented on the company's reasonable prices and willingness to go the extra mile to help.
Negative Comments
The negative reviews, however, paint a different picture. Some customers have reported poor service, including cancelled appointments, dishonesty, and aggressive behavior from the staff. One customer even went as far as to accuse the company of making false promises and using threatening language.
Dispute with a Customer
One reviewer, Opsis Solutions, left a scathing review, claiming that the company did a poor job and did not live up to their promises. The owner of the company, Angela, responded to the review, accusing the customer of being nasty and spiteful.
General Feedback
Many customers have praised the company's friendly and polite staff, as well as their flexibility and willingness to work around their schedules. Some customers have also commended the company's ability to remove difficult stains and leave their carpets looking brand new.
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