Welcome to Serpells Country Store, a traditional family-run business established in 1968, situated in the heart of the South Devon countryside. With a plethora of departments, including Timber, Pets, Home & Garden, Agriculture, Equestrian, and Feeds & Bedding, we cater to a wide range of customers, providing quality products at competitive prices.
At Serpells, we take pride in our ethos, "Our customers are our family, and our family are at the heart of everything we do." Our friendly team, with a wealth of expertise, are always happy to help, advise on new products, or simply have a chat about the weather. We strive to create a warm and welcoming atmosphere, making our customers feel at home.
Our History
Established in 1968, Serpells has grown and developed into the thriving business it is today. From humble beginnings, our business has expanded to cater to the needs of our customers, while maintaining our commitment to quality and customer service. We are proud of our heritage and look forward to many more years of serving our community.
Our Services
We offer a wide range of services, including timber products, pet food and supplies, home and garden tools, and agricultural products. Our timber department stocks high-quality treated timber products, ideal for fencing, gates, and enclosures. Our pet department carries a variety of pet foods, treats, and accessories, catering to the needs of our furry friends. Our home and garden department provides a vast selection of tools, fixtures, and ironmongery, perfect for DIY enthusiasts and avid gardeners.
Our Commitment
At Serpells, we are committed to providing exceptional customer service, quality products, and competitive prices. We strive to create a welcoming atmosphere, where our customers feel valued and supported. Our team is dedicated to helping our customers, providing expert advice and guidance, and ensuring that our customers leave our store feeling satisfied and happy.
Exceptional Service and Products
Serpells, a local country store, has received numerous 5-star reviews from satisfied customers. The reviews highlight the store's exceptional service, wide range of products, and friendly staff. Customers have praised the store for going the extra mile to help them, making them feel valued as customers. Additionally, the store's staff have been commended for their knowledge and willingness to help, even with special requests.
Quality and Convenience
The store's products, including animal feeds, timber, and gardening supplies, are of good quality and competitively priced. Many customers have expressed appreciation for the store's convenient location and delivery services.
Personal Touch
Several customers have mentioned the personalized service they received from the staff, who are willing to go the extra mile to meet customers' needs. This includes making arrangements for customers who are away from the store, as well as offering delivery services.
Variety of Products
The store stocks a wide range of products, including equestrian, farming, dog, and timber supplies. The reviews suggest that customers with horses, dogs, and gardening needs are particularly satisfied with the store's offerings.
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