A Trusted Name in Plumbing and Central Heating Since 2003
Blue Flame Central Heating Ltd has been providing quality plumbing and central heating services across Herts, Middlesex, and London for over two decades. Family-run and proud members of the Gas Safe Register, we take pride in our exceptional customer service and technical expertise.
Our Expertise
Our comprehensive services cover all aspects of:
Central Heating
- Boiler servicing and repair
- Central heating installations and upgrades
- Landlord Gas Safety Certificates
- Emergency breakdown and repair services
Plumbing
- Leak detection and repair
- Tap and fixture replacement
- Bathroom and kitchen plumbing
- Emergency plumbing repairs
Our Values
Our core values are:
- Customer focus: We prioritize exceptional customer service, ensuring clear communication, prompt response times, and personalized solutions.
- Quality craftsmanship: Our engineers are highly skilled and experienced, with many having worked directly for leading manufacturers.
- Integrity: We uphold the highest ethical standards and transparency in all our work.
- Community involvement: We actively support local initiatives and believe in building strong relationships with our clients.
What Sets Us Apart?
We stand out due to:
- Rapid response: Guaranteed response within the hour for emergencies.
- Transparent pricing: No hidden charges or surprises.
- Manufacturer accredited: Partnered with major brands like Vaillant, Glowworm, and Worcester Bosch.
- Customer-centric approach: We prioritize open communication and understanding your unique needs.
Request a Free Consultation Today!
For reliable, professional plumbing and central heating services in Herts, Middlesex, and London, choose Blue Flame Central Heating Ltd. Contact us today for a free consultation and discover how we can help you achieve optimal comfort and efficiency in your home.
Overall Quality of Service
Blue Flame central heating has received praise for their excellent service, professionalism, and courtesy from the majority of customers. Engineers, such as Stuart, have been commended for their friendliness, punctuality, and ability to explain the work being done. Additionally, the company's response time has been praised, with some customers receiving same-day or next-day appointments.
Positive Aspects
However, there have been a few instances where customers have had to wait for extended periods for work to be completed or have experienced poor communication. One customer, Chris Millican, experienced a particularly poor service, citing a breach of contract and waiting over three months for certification.
Negative Aspects
Despite the overall positive feedback, there are some notable criticisms. Zoe Bowers had a poor experience, with the company apparently sending over a report for an issue that was not the original problem, and then failing to respond to her efforts to resolve the matter. Evelyn Black had a similar experience, with the company switching off her heating and hot water without prior notice.
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