Transforming Homes with Style, Quality, and Expertise
At Charles Kimbell Specialist Letting Agents, we take pride in being a highly experienced and reputable property management and letting agency, covering the south Leicestershire area. Established in 1991, our staffed administration office in Market Harborough is committed to providing exceptional service to landlords and tenants alike. As an independent letting agency, we focus solely on meeting the needs and requirements of our clients, building successful long-term relationships and providing a first-class service.
Our Services
We understand the importance of providing a comprehensive range of services to our clients. Our fees, due to low overheads and good business practices, are fair and reasonable. Our services include full property management and letting, advertising of properties, full referencing of applicants, drawing up tenancy agreements, and ongoing management of properties. We also offer an introduction-only service, which includes advertising properties and finding tenants, fully referencing them, drawing up tenancy agreements, and handing over to the landlord at the commencement of the tenancy.
Our Approach
At Charles Kimbell, we believe in utilizing basic business principles to offer our clients a friendly, balanced service with plenty of free advice. We recognize the importance of regulation in the industry and strive to provide a fair and reasonable service to our clients. Our experienced staff is dedicated to meeting the needs of landlords and tenants, ensuring that our relationships are built on trust, reliability, and open communication.
Property Search and Management
We have a wide and varied range of properties available, and our clients can easily search for their ideal property to rent by using our property list feature. If a client cannot find a suitable property, we are happy to register their details and contact them when alternative properties become available. We also provide a range of additional services, including arranging Energy Performance Certificates, offering buildings and contents insurance, and providing electrical safety guidance.
Compliance and Regulation
At Charles Kimbell, we are committed to compliance and regulation. We are members of the Property Redress Scheme, and we belong to CMP (Client Money Protection). We also provide privacy notices, cookie statements, and GDPR guidance to our clients.
Overall Experience with Charles Kimbell Letting Agency
Positive Experiences
The reviewers who had a positive experience with Charles Kimbell Letting Agency praised the staff for being helpful, customer-focused, and professional. The agency's staff, particularly Shannon, was commended for their positive responsiveness and quality of service.
Negative Experiences
On the other hand, one reviewer had a disappointing experience with the agency, citing poor quality of service and unrealistic policies. The reviewer, who is self-employed, felt that the agency did not take their circumstances into account and was not willing to work with them. The staff were also perceived as unfriendly and unsympathetic.
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