Your comfort is our priority - "Wheels that work for you"
Neil & Sonya Milsted Independent Funeral Directors & Monumental Masons is a family-run funeral home dedicated to providing a valuable funeral service in Harrogate and the surrounding area. We are not bound by corporate rules or distracted by shareholders, but are flexible in our approach and committed to meeting the needs of the most important aspect of any funeral: caring for the deceased and caring for the families' needs.
Our Services
At Neil & Sonya Milsted Independent Funeral Directors & Monumental Masons, we offer a range of services to help you and your loved ones through this difficult time. Our services include arranging and conducting funeral services, providing eco-friendly funeral options, creating unique and personalized coffins, and assisting with funeral planning and pre-planning. We also offer a range of funeral vehicles, including horse-drawn vehicles, to ensure that your loved one is transported with dignity and respect.
In addition to our funeral services, we also provide memorial products, including granite and Yorkshire stone memorials, ashes into glass, and garden memorials. Our monumental masonry team is experienced in creating beautiful and lasting tributes to your loved one.
Our Team
Our team is dedicated to providing you with the highest level of care and compassion during this difficult time. Neil has over 30 years of experience in the funeral and memorial service, and Sonya has built the business up alongside him. Our team also includes experienced funeral directors, James Smithson and Paul Render, as well as drivers and bearers, George Burton and Darren West.
Our Philosophy
At Neil & Sonya Milsted Independent Funeral Directors & Monumental Masons, we believe in providing a personal and dignified funeral service that is tailored to your needs and wishes. We understand that every family is unique, and we strive to provide a service that is respectful, compassionate, and dignified. We are available 24 hours a day, 365 days a year, to guide you through every step of the way.
Overview
The reviews shared by friends and family members praise the exceptional service provided by Neil and Sonya, emphasizing their kindness, compassion, professionalism, and attention to detail. They highlight the couple's ability to handle stressful situations with calmness and empathy, making the funeral planning process smooth and hassle-free.
Personal Touch
Several reviewers note that Neil and Sonya went above and beyond to provide a personal touch, making the funeral planning process less overwhelming and more dignified. They mention that the couple took the time to listen to the family's needs, offered expert advice, and handled all arrangements with courtesy and care.
Expertise and Professionalism
The reviews consistently emphasize Neil and Sonya's expertise and professionalism, with many mentioning that they handled every detail with precision and efficiency. The couples' ability to organize the funeral with minimal stress and upset is particularly noteworthy.
Personal Attention
Several reviewers mention that Neil and Sonya visited their homes, went through everything with them, and offered advice on external matters, which helped to ease the family's burden during a difficult time.
Competitive Advantage
One reviewer highlights the couple's all-in package, which takes the additional weight of arranging an event on top of everything else, allowing the family to focus on celebrating the life of their loved ones.
Conclusion
Neil and Sonya have earned a reputation for providing exceptional service, characterized by kindness, compassion, professionalism, and attention to detail. Their ability to handle stressful situations with calmness and empathy has received widespread acclaim from friends and family members.
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