Transforming your workspace to suit your business needs
At Welwyn Auto Centre, we are a family-owned and operated garage with over three decades of experience in providing top-notch services to motorists across London and the Home Counties. Our mission is to offer a comprehensive range of services to our customers at a fair price. We take pride in our state-of-the-art facilities, which enable us to cater to a wide variety of vehicles, including cars and small commercial vehicles.
Our History
Our journey began in 1990 when our founder, Harish Madhani, started his business as a mobile mechanic. As the demand for his services grew, he went on to acquire premises in 1995 to better serve his customers. Over the years, we have expanded our operations, moving to larger premises in 2003 and again in 2015 to accommodate our growing business. Our latest relocation to Welwyn Garden City has enabled us to offer a wider range of services and cater to an even broader customer base.
Our Services
At Welwyn Auto Centre, we offer a comprehensive range of services, including:
MOT Testing: We are an approved MOT testing centre, carrying out standardized tests to ensure the safety and roadworthiness of vehicles. Our team of experienced technicians will inspect your vehicle, checking everything from the lights and suspension to the tyres and visibility.
Servicing and Repairs: From routine maintenance to more complex repairs, our team of skilled technicians is equipped to handle any job, big or small. We use only the highest-quality parts and lubricants to ensure your vehicle runs smoothly and efficiently.
Air Conditioning: Keep your vehicle's air conditioning system in top condition with our expert services. From cleaning and recharging to repairing complex issues, we have the expertise and equipment to get the job done.
Tyres and Exhausts: From routine tyre rotations to more extensive repairs, our technicians are trained to handle all types of tyre and exhaust-related issues. Whether you need a simple replacement or a more complex repair, we're here to help.
Diagnostics and Batteries: Our state-of-the-art diagnostic equipment allows us to quickly and accurately identify issues with your vehicle's electrical systems, including batteries. We can diagnose and repair or replace faulty batteries, ensuring your vehicle runs smoothly and reliably.
Why Choose Us
At Welwyn Auto Centre, we pride ourselves on our:
- State-of-the-art facilities: Our modern workshop is equipped with the latest diagnostic tools and equipment to ensure accurate and efficient service.
- Experienced technicians: Our team of skilled technicians has years of experience in the motor industry, ensuring you receive the highest level of service and expertise.
- Personalised service: We understand the importance of clear communication and personalized service. Our friendly and approachable staff will keep you informed throughout the service process.
- Quality parts and labour guarantee: We stand behind our work, offering a comprehensive guarantee on all parts and labour.
Trust and Recognition
We are proud members of the RMI/IGA and the IMI, recognized industry associations that promote excellence and best practices in the motor industry. Our commitment to quality and customer satisfaction has earned us an impressive reputation, with a TrustA Gazs rating of 5/5 on Google, Facebook, and Yell.
Overall Experience
Welwyn Auto Centre (WAC) has received widespread acclaim from its customers, with all but one reviewer giving the garage a perfect 5-star rating. Reviewers have praised WAC for its excellent customer service, professionalism, and expertise.
Positive Experience
Many reviewers have commented on the efficient and friendly service they received at WAC. They have appreciated the garage's ability to fit them in at short notice, provide clear communication throughout the process, and offer fair pricing. Many have also praised the knowledgeable and helpful staff, with several mentioning Harish, who has provided exceptional service.
Negative Experience
One reviewer, Chika Boom, had a disappointing experience with WAC. They reported that the garage replaced a good tyre with an old, damaged one, and also replaced the brakes and discs without finding any problems with the original components. The reviewer was left with a vibrating car and has since had to escalate the issue with the Motor Ombudsman.
Summary
While one reviewer had a negative experience, the majority of reviewers have praised WAC for its excellent service, professionalism, and expertise. If you are in need of a garage and are considering using WAC, it is likely that you will have a positive experience.
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