Established in the year 2000, Phoenix Hair & Make Up has become a trusted name in the North Wales region, particularly in Abergele. The salon is the brainchild of Pauline Heap Williams, a second-generation hairdresser following in the footsteps of her parents who owned a successful salon in Abergele. Pauline's vast experience includes working in TV, competing nationally and internationally as a member of the British Hairstyling Team, and co-owning Highstyles, a renowned salon in Abergele.
Our Phoenix team is not just a group of professionals; we are a close-knit family that shares a strong bond, both at work and during our leisure time. Our dedication to local fundraising has earned us the prestigious Investors in People Award in 2010. We are proud of our commitment to the community, particularly our focus on St Kentigerns.
Hair Design Experts: Bringing Out Your Natural Beauty
At Phoenix Hair & Make Up, we believe that every individual's hair is unique, just like them. We are proud to be North Wales' premier hairdressing salon, offering a range of services that cater to your unique hair texture, style, and colour preferences. Our team of creative and talented stylists provide expert advice on hairstyles, shapes, and colours that will suit you best. We invite you to book a consultation with us to discuss your hair aspirations and explore the options available.
Wedding Hair and Make Up: Your Special Day Deserves the Best
Your wedding day is one of the most memorable days of your life, and you deserve to look and feel your best. Phoenix Hair & Make Up specialises in wedding hair design and make up, offering trial hairstyle sessions at our salon in Abergele. On your big day, we can visit you at your home or wedding venue, ensuring that you are radiant and confident. We also offer private consultations for customised hair pieces, wigs, and extensions.
Hair Loss Solutions: Expert Advice and Treatments
Hair loss can be a sensitive and emotional issue, but at Phoenix Hair & Make Up, we approach it with care, understanding, and expertise. As hair loss specialists, we provide scalp treatments in our salon and for home use. We have a resident Trichologist who can offer advice on hair loss, real hair, and synthetic wigs, toupees, toppers, and hair pieces.
Make Up by Pauline: Enhancing Your Best Features
Pauline, our founder, is not just a hair expert; she is also a highly talented and experienced make up artist. By prior appointment at our salon, Pauline will share her make up secrets to help you enhance your best features. Whether you need some make up tips, want to look your best for a special occasion, or need make up for theatre performances or TV shows, Pauline's expertise and high-quality products ensure you will look your best.
Overview
The majority of the reviews for Phoenix Hair and Make Up are overwhelmingly positive, with customers raving about the friendly and welcoming staff, excellent hair services, and great value for money.
Positive Comments
- Many customers have reported feeling comfortable and relaxed during their visits, praising the staff for being friendly, lovely, and welcoming.
- The haircuts and colours received have been described as fabulous, wonderful, and exceptional, with many customers feeling like a million dollars after their visit.
- The salon's ability to listens to customers' requests and provide personalized advice has been praised, with staff going above and beyond to ensure customers are happy.
Negative Comments
- A few customers have expressed disappointment with the salon, citing staff turnover, long wait times, and inconsistent results.
- One customer reported a poor experience with a hair colour that didn't take, leading to tears and disappointment.
Common Themes
- Friendly and welcoming staff
- Excellent haircuts and colours
- Great value for money
- Personalized advice and attention to detail
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