Abacus Fire and Security Ltd is a distinguished family-run business based in Hadleigh, located between Colchester and Ipswich. Our company has built a solid reputation as a leading independent installer of electronic fire and security systems, with over 30 years of experience in design, installation, and maintenance of these systems. We take pride in our work and are committed to delivering top-notch customer service. Our aim is to bring 100% customer satisfaction at all times, focusing on providing a 'value-added service'.
As an approved company of the Coveted National Security Inspectorate Gold Scheme (NSI), we ensure the highest standard of workmanship that is recognized by all major insurance companies. This certification is often specified by insurance providers, requiring users to install an NSI-approved system. Furthermore, we are BAFE certified, which is an independent registration body for Third Party Certificated fire safety service providers across the UK.
At Abacus Fire and Security Ltd, we offer a wide range of services, including installing and maintaining fire and security systems, fire extinguisher installation and commissioning, fire door inspections, and fire training. Our team of experts is dedicated to keeping your family, valuables, and property safe.
Residential Services
Our residential services include intruder alarms and CCTV systems that are designed to meet the specific needs of your home. We understand that every home is unique, which is why we offer customized solutions that will fit your budget and security requirements. Our smart security systems are professionally installed, ensuring that your property is secure when you're not there.
Commercial Services
We also offer commercial services, including intruder alarms, CCTV, fire alarms, access control, and other products that will keep your business secure. Our team is experienced in working with businesses of all sizes, and we understand the importance of keeping your business safe. We offer exceptional service at fair prices, ensuring that you get the best value for your investment.
Fire Safety Services
At Abacus Fire and Security Ltd, we take fire safety seriously. We offer a range of fire safety services, including fire extinguishers, fire doors, and fire training. Our team of experts will work with you to ensure that your business is compliant with all fire safety regulations. We also offer risk assessments and fire safety signage to ensure that your business is fully protected.
Other Products and Services
In addition to our fire and security services, we offer other products and services that will keep your business running smoothly. Our team is experienced in installing and maintaining access control systems, ensuring that only authorized personnel have access to your business. We also offer training services, including fire training and health and safety training.
Contact Us
Abacus Fire and Security Ltd is located in Hadleigh, Suffolk, and we carry out works in the Suffolk and Essex areas. If you would like to learn more about our services or would like to schedule a consultation, please contact us via phone at 01473 824 601 or by email at info@abacusfas.co.uk. Our opening hours are Monday - Thursday: 9am - 5pm, Friday: 9am - 4:30pm, and we are closed on weekends. We look forward to hearing from you.
Exceptional Customer Service
Abacus has received numerous glowing reviews from satisfied customers, all of whom have praised the company's exceptional customer service. The reviewers have commended the friendly and helpful office team, as well as the efficient and professional engineers who have serviced their alarm systems.
COVID-19 Protocols
Many reviewers have specifically praised Abacus's COVID-19 protocols, which include reassuring pre-visit phone calls, regular hand sanitising, mask-wearing, and thorough surface cleaning. The company's engineers, such as Simon, have been praised for their attention to detail and commitment to providing a safe and secure service.
Standout Features
Several reviewers have highlighted Abacus's standout features, including their:
- Excellent customer experience: Reviewers have praised the company's friendly and helpful staff, who are always willing to go the extra mile to ensure customer satisfaction.
- Comprehensive checks: Engineers have been praised for their thorough and comprehensive checks, which include regular hand sanitising and surface cleaning.
- Professionalism: Abacus's engineers have been commended for their professionalism, politeness, and attention to detail.
Consistency
One reviewer, Mark Bartlett, has praised Abacus's consistency in providing an excellent service, from the initial alarm installation to subsequent maintenance and upgrades.
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