Empowering Your Body, Enhancing Your Life
A Family-Run Garage With Over 30 Years of Experience
General Mechanical Services Ltd has been proudly serving the community for over 30 years, providing exceptional vehicle care and exceptional customer service. As a family-run business, we take pride in offering honest, reliable, and trustworthy service to all our customers.
Dedicated Expertise for All Your Needs
Our team of highly skilled and experienced technicians are equipped to handle a wide range of services, including:
Vehicle Repairs & Servicing
- Comprehensive MOT testing and servicing
- Engine diagnostics and repairs
- Brake repairs and replacements
- Electrical system troubleshooting and repairs
- Bodywork and paintwork
Specialized Services
- Out-of-hours intake for your convenience
- Recovery services in case of breakdowns
- Welding and fabrication services
- Garden machinery repair and servicing
Quality & Transparency
We believe in providing clear and upfront pricing with personalized, itemized quotes before any work is undertaken. We only use the highest quality parts and utilize state-of-the-art technology to ensure the best possible results. Our commitment to transparency and honest billing is unmatched.
Your Satisfaction is Our Priority
At General Mechanical Services Ltd, we treat every vehicle as if it were our own. We work tirelessly to ensure your complete satisfaction and are committed to providing a personalized and welcoming experience. We are passionate about cars and take pride in restoring and maintaining them to the highest standards.
Get in touch today and discover the exceptional service that has earned us such a loyal following!
Overall Experience
The reviews for General Mechanical Services (GMS) reveal a mixed bag of experiences. While some customers had excellent interactions with the staff and reported high-quality work, others were left disappointed and frustrated.
Friendly Staff and Excellent Work
Many reviewers praised the friendly and helpful staff at GMS. They commended the garage for going above and beyond to complete jobs quickly and efficiently. Some customers specifically mentioned the thoroughness of the MOT tests and the courtesy of the staff. The garage's ability to fix complex problems and provide excellent customer service were highlights for several reviewers.
Poor Communication and Unprofessionalism
However, a few reviewers reported poor communication and unprofessionalism from the staff. One customer was booked in for an MOT but was told that the staff didn't have a record of the appointment. Another customer was told that the tester was ill, but the reviewer was not contacted prior to the booking being cancelled.
Negative Experiences
Two reviewers had negative experiences with GMS. One reviewer reported being treated unprofessionally by the staff, who seemed unbothered by their concerns. The reviewer was left feeling frustrated and had to find another garage to help with their car.
Recommendations
Many reviewers explicitly stated that they would recommend GMS to others. They praised the garage's excellent work, friendly staff, and competitive pricing. However, some reviewers did not recommend the garage due to their poor experiences.
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