Protecting people and businesses since 1965
At A&E Fire and Security Ltd, we are a local, family-run, and well-established fire safety company founded in 1965. We have continued to provide full 24-hour, 365 days a year support to businesses throughout the Midlands, South West, South East, South Wales, and London. With approximately 75 directly employed fire and security specialists, we have your needs covered. Whilst sizeable enough to successfully manage large contracts, we are small enough to provide you with the personal touch that is sometimes lacking in the larger national companies.
Our Services
We offer a comprehensive range of fire safety and security services designed to provide you with peace of mind. Our services include the installation of new equipment and servicing of your existing equipment, including fire extinguishers, fire alarms, emergency lighting, and more. Our fire safety services include fire risk assessments, fire strategies, and fire safety plans, all designed to ensure you stay compliant with fire safety regulations.
In addition to our fire safety services, we also provide a variety of safety training courses for you and your staff, including fire awareness training, fire extinguisher training, and fire marshal and fire warden training courses. Our security services include comprehensive security systems for small businesses, industrial, commercial, and residential properties, designed to keep you protected.
Our Goal
Our goal is to create peace of mind for our customers. By combining and taking care of all your fire safety and security needs, you can benefit from having documentation in one place, financial cost savings, compliance assurance, reduced administration, uniformity of approach, consolidated invoicing, and relationships built with key contacts.
Why Choose Us
By choosing A&E Fire and Security Ltd, you can benefit from our extensive experience, knowledge, and expertise in fire safety and security. Our team of experts is dedicated to providing you with the highest level of service and support, ensuring that you receive the best possible solutions for your business. We pride ourselves on our ability to provide a personal touch, often lacking in larger national companies.
Customer Testimonials
Don't just take our word for it; our customers have praised our services, stating that we provide excellent service, are knowledgeable, and courteous. We have built long-term relationships with our customers, who appreciate our commitment to providing the highest level of service and support.
Overall Experience
The majority of customers have had a positive experience with A&E Fire & Security, with most rating the company 5 stars out of 5. The comments are overwhelmingly positive, praising the company's customer service, staff, and training.
Customer Service and Staff
Many reviewers praised the customer service, describing it as "fantastic", "friendly", and "professional". The staff are also commended for their "knowledgeable" and "helpful" approach, going above and beyond to resolve issues. Several reviewers specifically mentioned the helpfulness of individual staff members, such as Gemma, Callum R, and Tracey.
Training and Services
Reviewers praised the company's training, describing it as "excellent", "out of this world", and "genuinely professional". The training is also commended for being engaging, with one reviewer stating that they "had lots of fun" during a Fire Awareness Training session.
Maintenance and Work
Several reviewers praised the company's maintenance work, describing it as "brilliant" and "excellent". The engineers are commended for being "skilled" and "friendly", with one reviewer stating that their engineer, Callum R, completed the work quickly and efficiently.
Negative Comments
One reviewer, Nick Masheder, had a poor experience with the company, citing a lack of response to their online form and email inquiry.
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