Jewellery for Every Occasion, Jewellery Experts for Every Need
DD Jewellers is a family-run business with a rich history dating back to 1979. Our roots are firmly planted in Birmingham, United Kingdom, where we have been providing exceptional services and premium jewellery to our customers for nearly four decades. Over the years, we have continued to innovate and refine our craft, setting us apart as one of the leading providers of luxury jewellery and values in the industry.
Jewellery Valuations
As experts in the field of jewellers, we offer a comprehensive jewellery valuation service. Our experienced valuers have over 45 years of expertise, guaranteeing accuracy and reliability in calculating the value of your precious items. Whether you require an assessment for insurance purposes, family division, probate, or private sale, we have the expertise to provide a written valuation that serves as a legal document.
Our valuers will meticulously examine your jewellery, taking digital photographs, noting distinguishing features, and providing a full description of each item. This meticulous approach ensures that your jewellery can be easily identified in the event of loss, damage, or theft. For more information, please enquire via email at ddjewellers@ddjewellers.co.uk or call us at 0121 772 5137.
Jewellery Repairs & Restoration
At DD Jewellers, we understand that jewellery doesn't always stay perfect. That's why we offer a comprehensive jewellery repair service. With over 45 years of experience in the jewellery retail and repair industry, our skilled craftsmen can repair all types of jewellery, including ring re-sizing, stone replacement, chain repair, cleaning, polishing, engraving, and much more. Whether your jewellery needs a simple cleaning or a more complex repair, our team is dedicated to providing exceptional services to restore your treasured possessions to their former glory.
Diamond Jewellery
At DD Jewellers, we take pride in offering a wide range of high-quality diamond jewellery, including diamond engagement rings, rings, bracelets, and earrings. We make every effort to ensure that every piece of jewellery we create is of the highest standard, using the finest materials and expert craftsmanship. With over 400 diamond rings in stock, we are confident that you will find the perfect piece to commemorate your special occasion or express your love and affection for your loved ones.
SAFE DEPOSITS
At MIDLAND SAFE DEPOSITS, we understand the importance of safeguarding your precious jewellery items and important documentation. We provide a safe storage facility for your valuables, ensuring their security and protection. Our team strives to provide exceptional support to our customers, providing a trusted and reliable service.
Buy Back
At DD Jewellers, we offer a unique Buy-Back Scheme, providing you with the opportunity to sell your jewellery and receive instant cash. Our Buy-Back Scheme allows you to sell your jewellery to us and then give you the option to buy it back from us within 28 days for an agreed fee. If you are unable to buy your jewellery back within the 28-day timeframe, you may qualify for a renewal, allowing you to continue the agreement for another 28 days. Enquire now to learn more about this innovative service.
Customer Service Experience
The reviews highlight a mixed bag of customer service experiences, with some customers having exceptional encounters while others faced rude and unhelpful staff.
Product Quality and Pricing
There are concerns about the quality of some products, with one customer experiencing a broken bracelet twice, while another felt that the prices were overpriced and not consistent across different platforms.
Communication and Responsiveness
Some customers struggled to get in touch with the shop, with one customer trying multiple ways to contact them without success.
Trust and Reliability
A few customers have raised concerns about the trustworthiness of the shop, with allegations of theft and scamming. However, many other customers have had positive experiences, praising the shop's honesty and reliability.
Overall Experience
The reviews suggest that the shop has a loyal customer base, with many customers returning due to the excellent service and quality products. However, there are some areas that need improvement, such as consistency in pricing and communication.
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