Threshold Security Systems is a well-established security company based in Portsmouth, Hampshire, with a reputation for providing top-notch security systems and services to homes and businesses across London and the South Coast. Our team of experts has years of experience in designing, installing, and maintaining bespoke security solutions that cater to the unique needs and budgets of our clients.
Our Mission
At Threshold Security Systems, our mission is to provide our clients with intelligent security solutions that offer peace of mind and protection 365 days a year. We strive to build long-term relationships with our clients by delivering exceptional service, maintaining the highest standards of quality, and staying at the forefront of security technology.
Our Services
We offer a comprehensive range of security services, including:
- Home Alarm Systems: Our home alarm systems are designed to provide you with complete peace of mind, whether you're at home or away. Our systems are tailored to your specific needs and budget, ensuring that your home and family are protected around the clock.
- Home Automation: Our home automation systems allow you to control and monitor your home's security, lighting, and temperature from the comfort of your sofa or from anywhere in the world using your smartphone.
- Access Control: Our access control systems are designed to regulate who has access to your property, ensuring that only authorized individuals can enter your home or business.
- CCTV Installation: Our CCTV installation services provide you with a comprehensive visual surveillance system that can be monitored remotely or locally, giving you an added layer of security and protection.
- Commercial Security Systems: Our commercial security systems are designed to meet the unique needs of businesses, providing a comprehensive range of security solutions that cater to your specific requirements.
- Alarm Rental: Our alarm rental service provides you with a cost-effective solution for short-term or temporary security needs.
- Alarm System Support & Service: Our alarm system support and service team is available 24/7 to ensure that your system is always functioning correctly and efficiently.
- Fire Alarm Systems: Our fire alarm systems are designed to detect fires quickly and efficiently, ensuring that your property and occupants are protected in the event of a fire.
Our Commitment
At Threshold Security Systems, we are committed to delivering exceptional service, quality, and value to our clients. We take pride in our work and strive to build long-term relationships with our clients by providing bespoke security solutions that meet their unique needs and budgets.
Serivce Experiences
Threshold Security Systems has received a mix of positive and negative reviews from its customers.
Installation and Servicing Issues
Some customers have reported poor service experiences, including issues with installation, servicing, and communication. For instance, one customer reported that the installation of a monitored GPRS line was poorly done, resulting in constant connection issues and communication failure notifications. Another customer experienced multiple no-shows for arranged appointments, and subsequently went elsewhere for their security needs.
Positive Experiences
On the other hand, many customers have had positive experiences with Threshold Security Systems. Several customers have praised the company's professionalism, expertise, and helpfulness. Some have appreciated the company's ability to explain the required work and provide excellent training on the installed systems. The company's responsiveness and timely completion of work have also been commended.
Company Response
It is worth noting that the company's response to customer issues has been a point of contention. Some customers have reported difficulty in getting responses to their concerns, while others have had more positive interactions.
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