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At The Cleaning Authority, we pride ourselves on being a trusted and reliable provider of professional cleaning services for residential properties across the United States and Canada. Our story began with a passion for providing exceptional cleaning experiences that not only leave homes sparkling clean but also provide our customers with peace of mind, knowing that their space is being taken care of by trained experts.
Our Mission
Our mission is to provide top-notch cleaning services that exceed our customers' expectations, while also promoting a commitment to environmental responsibility and sustainability. We believe in building long-term relationships with our clients, and we strive to make a positive impact on the communities we serve.
Our Services
We offer a range of comprehensive cleaning services designed to cater to the unique needs of our clients. From house cleaning and sanitizing to apartment cleaning and sanitizing, move-in/move-out cleaning, and one-time cleaning services, we have got you covered. Our unique Detail-Clean Rotation System ensures that every area of your home is thoroughly cleaned and sanitized on a rotating basis, giving you a cleaner, healthier, and more comfortable living space.
Our commitment to customer satisfaction is unwavering, and we take pride in our professionally trained employees, environmentally responsible cleaning products, and bonded and insured services. We understand the importance of trust and reliability when it comes to inviting someone into your home, which is why we guarantee our work and strive to provide exceptional customer service at all times.
Why Choose Us?
So why choose The Cleaning Authority for your cleaning needs? For starters, we prioritize our customers, providing affordable and tailored cleaning solutions that cater to their unique needs and preferences. We're also passionate about the environment, using only eco-friendly cleaning products that are safe for the planet. Add to that our professionally trained employees, immediate online quotes, and satisfaction guarantee, and you can rest assured that your home is in good hands with us.
Overall Experience
The reviews for The Cleaning Authority (TCA) are mostly positive, with many customers expressing satisfaction with the service provided. The majority of reviewers have given the company 5-star ratings, praising their professionalism, courtesy, and attention to detail.
Positive Comments
The cleaning teams have been described as professional, courteous, and well-trained. Many reviewers have appreciated the use of technology, such as the app that shows the approximate arrival time of the cleaning team. The company has also been praised for its ability to accommodate special requests, such as cleaning specific areas or handling delicate items.
Negative Comments
However, there are a few negative reviews worth noting. Two customers have reported experiencing theft by TCA cleaning teams, with items missing from their homes after the cleaners have left. One reviewer had to cancel their service due to the lack of professionalism displayed by the company's management when dealing with the issue. Another reviewer had a mixed experience, describing the cleaning as satisfactory but noting that the team was not particularly thorough.
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