Cbes

CityFM is a leading facilities management company with a vision to build long-term trusted partnerships with our customers. We are committed to delivering constructive solutions that cater to our customers' expectations and challenges. Our customer-focused approach and innovation have enabled us to manage over 3000 sites throughout the UK, delivering more than 1000 projects annually. With a workforce of over 700 employees nationwide, we are dedicated to providing expert services and support from conception to completion.

Our Partnership Model

Central to our ethos is working in partnership with our customers. We believe in building and maintaining long-term relationships that provide lasting benefits and value. Our approach to partnership working is based on collaboration, and we work with our customers to deliver bespoke solutions that meet their needs.

Service Excellence

We provide expert services and support from conception to completion, whether that be single service provision or full turnkey solution. We monitor and report on progress to ensure continuous improvement and service excellence.

Health, Safety & Sustainability

The health and safety of our people and customers are at the heart of every decision we make. Our approach to Health and Safety has been rewarded with the Order of Distinction by ROSPA. We are also at the forefront of sustainability as one of the first signers in the UK of the Carbon Reduction Code.

Our Partners

We are proud to work with a range of partners who share our values and commitment to delivering excellence. Our partners include Co-op, Marks and Spencer, Home Bargains, and Homebase.

Client Testimonials

Our clients appreciate the level of support we provide, giving them confidence that their colleagues are safe and receive gold standard service. We are committed to providing a strong first line of property defense and are humbled to hear about some of the truly remarkable individuals within our supply chain that put 100% into the Co-op contracts week in, week out.

"City provide a fantastic level of support, giving us confidence that our colleagues are safe and receive gold standard service. We look forward to our continued partnership together." - Claire Costello, Chief Procurement Officer, Co-op

"Wow, 9 months into the contract and we have achieved Zero cabinets not trading not once but twice. I just want to say a BIG thank you to all working on the Home Bargains account its very much appreciated." - Nigel Morley, Head of Retail Maintenance, Home Bargains

Case Studies

We have a proven track record of delivering successful projects for our clients. Our case studies highlight our expertise in enhancing the lives of customers, colleagues, and communities.

Greenock Health and Care Centre: We delivered a new 20m facility in Greenock which provides the local community with a wide range of health & care services.

Retail Pendragon Ferrari Dealership: Our dedicated motor industry team specialise in state of the art protection systems for the car sales industry.

Delivering energy saving solutions: Adiabatic cooling: To help extend the lifecycle of older equipment we developed an Award Wining retrofittable energy saving adiabatic solution.

Leisure & Hospitality: At the heart of a busy hotel operation: Since 2019, City's Service Desk has made a significant impact on a busy hotel operation by providing expert technical support and guidance.