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The North East Scotland Builders Association (NESBA) is a regional trade organisation that was established by reputable small to medium-sized building, joinery, and roofing companies working in the north-east of Scotland. Our primary aim is to provide local, hands-on services and support to businesses involved in the construction industry. We have achieved this by creating an association consisting of reputable firms and individuals who are experienced, knowledgeable, and who trade with integrity.

As a member of NESBA, you can expect quality assurance, experience, insurance, mediation, and regional knowledge. Our members are fully qualified and experienced in their area of expertise, and they have a proven track record of providing high-quality workmanship and customer service. They have sufficient Public Liability and Employers Liability cover for any work undertaken and ensure that clients understand exactly what is covered by quotations. In the unlikely event of a dispute between a member and client, NESBA offers a highly regarded mediation service to help sort out any misunderstandings. Our local knowledge about building companies operating in North East Scotland offers a distinct advantage over national associations, enabling clients to locate a builder who is honest, reliable, and reputable and belongs to an association based in North East Scotland.

Training and Support

Training has become increasingly important within the construction industry, and NESBA helps to keep its members and their employees competent and safe by organising a wide range of training courses throughout the region and throughout the year. Members also have access to advice from Construction Law and Employment Law specialists to help keep them up to date with all the regulation and legislation that comes along with the responsibilities of working in today's building industry.

NESBA Code of Practice

NESBA members are committed to providing the highest standards of workmanship and customer service in accordance with the NESBA code of practice. The code of practice outlines the associations' expectations of its members, and it covers the following areas:

  • Health and Safety: Members must ensure that all work is carried out in a safe and responsible manner, and they must comply with all relevant health and safety regulations.
  • Customer Service: Members must provide excellent customer service and ensure that all clients are completely satisfied with the work carried out.
  • Quality of Work: Members must ensure that all work is carried out to the highest standards of quality, and they must use materials that are fit for purpose.
  • Environmental Responsibility: Members must operate in an environmentally responsible manner and minimise their impact on the environment.

Join NESBA

If you are an experienced building firm or tradesman located in the north-east of Scotland and you are committed to providing the highest standards of workmanship and customer service, then you may be eligible to join NESBA. By becoming a member of NESBA, you can benefit from the associations' comprehensive range of services, including advice, help, and support on a wide range of issues, including employment law, construction law, disputes, and debt recovery. You will also have access to a wide range of training courses and advice from Construction Law and Employment Law specialists.

Reviews
Negative: Unhelpful and unsupportive approach to mediation, leaving customers feeling frustrated and disappointed.

Disappointing Experience with NESBA

Several review authors have expressed their dissatisfaction with the services offered by NESBA. It appears that their mediation services, which claim to help consumers in disputes with approved contractors, have fallen short of expectations.

Lack of Support and Unhelpful Approach

According to one reviewer from Westerton, Scotland, the mediation process was unsuccessful. They were overcharged by an approved contractor, but NESBA did not offer any meaningful assistance. The reviewer had to chase the company for help, only to be told that they did not want to discuss the issue. This lack of support and unhelpful approach has left the customer feeling frustrated and disappointed.

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