Your success is our success
Welcome to Tile Tac Direct!
Based in Corriewood Industrial Estate Castlewellan in the heart of County Down, Tile Tac Direct offer the most varied range of tiles and bathrooms that County Down has to offer. Our showroom is your one-stop shop for all things tiles and bathrooms.
What We Do
From complete bathroom installations and renovations to supplying top-quality tiles and sanitaryware, Tile Tac Direct offers a diverse and comprehensive range of services:
Bathroom & Kitchen Installations & Renovations
- Full bathroom and kitchen installations and renovations
- Supply and installation of bathroom and kitchen fixtures and fittings
- Design and planning services
Tile Supply & Installation
- Supply and installation of premium, standard, and technical tiles for both commercial and domestic projects
- Expertise in all types of tiles, including porcelain, ceramic, natural stone, and mosaic
- Expert tile laying techniques for seamless and durable results
Additional Services
- Bathroom showrooms and supplier services
- Rental of bathroom equipment and fixtures
- Expert advice on tile and bathroom choices
Why Choose Tile Tac Direct?
- Local Showroom and Expertise: We have a local showroom with a team of experienced and knowledgeable staff ready to assist you.
- Wide Range of Products: Choose from an extensive selection of tiles and bathroom products to find the perfect ones for your project.
- Competitive Prices: We offer competitive prices without compromising on quality.
- Quality Brands: We stock quality brands such as Grespania, Fanal, Castelvetro, Geotiles Tiles, Cipa Gres, and Sintesi.
- Exceptional Customer Service: Our team is dedicated to providing exceptional customer service and ensuring your complete satisfaction.
Visit us today and discover the perfect tiles and bathroom solutions for your home or project!
Overview
Tile Tac's customer service and product quality have received mixed reviews. While some customers have praised the company for their reliability, high standard quality products, and excellent service, others have expressed disappointment with the after-sales service and the quality of some products.
Positive and Negative Comments
Quality and Service
Several customers have appreciated the high standard quality products and excellent service provided by Tile Tac. For example, Garry was impressed with the reliability of the company, while Mary Price praised Ciaran's help in making sure she had the right tiles for her kitchen. Tom Allen and Paul Hamilton also commended the company for their excellent service from start to finish, and the great value they received.
Disappointments
However, some customers have been unhappy with their experiences. Aine Mccaldin was disappointed with the quality of the tiles she purchased, reporting that the gloss finish was faulty and multiple scores were visible on each tile. The company failed to resolve the issue promptly, leading to frustration. Hilary Mckibbin was also unhappy with the company's phone service, while Jane Elliott reported that the company failed to respond to her requests for a quote.
Recommendations
Despite some negative experiences, many customers would still recommend Tile Tac to others. The company's reliability, high standard quality products, and excellent service have earned them a good reputation overall. However, the company needs to improve their after-sales service and product quality to meet the high expectations of their customers.
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