Indulge in a world of opulence, relax in tranquility
At Bay Plumbing & Heating Ltd, we understand that heating and plumbing can be a significant investment in your home and wellbeing. That's why we're committed to providing safe, professional, and reliable services to our customers in Torbay and surrounding areas. Our team of expert engineers is dedicated to ensuring that your home is comfortable, warm, and safe, with a focus on providing exceptional customer service and competitive pricing.
Our Services
We offer a comprehensive range of services to cater to all your heating and plumbing needs. From boiler breakdowns and installations to regular maintenance and gas safety checks, we've got you covered. Our services include:
- Boiler breakdown repair and maintenance
- Boiler installations for regular, combi, and system boilers
- Gas safety checks and certification
- General plumbing services, including electric shower installations
- Boiler controls and heat pumps installation, maintenance, and repair
- Service and maintenance for Worcester Bosch, Vaillant, and Ideal boilers
Our expert engineers are fully qualified and registered gas safe engineers, ensuring that all work is carried out to the highest standards of safety and quality. We pride ourselves on our prompt response times, competitive pricing, and exceptional customer service, which has earned us a reputation as one of the most reliable and trustworthy heating and plumbing companies in the area.
Our Values
At Bay Plumbing & Heating Ltd, we're passionate about what we do, and we do it well. We believe in building long-term relationships with our customers, based on trust, reliability, and exceptional service. Our values are centered around providing safe, professional, and reliable services that meet the highest standards of quality and customer satisfaction.
Our Mission
Our mission is to provide our customers with the highest level of service, quality, and value, ensuring that their homes are comfortable, warm, and safe. We strive to be the go-to heating and plumbing company in Torbay and surrounding areas, renowned for our expertise, reliability, and exceptional customer service.
Exceptional Service
The reviews for Bay Plumbing and Heating are overwhelmingly positive, with all but one reviewer giving a perfect 5-star rating. Customers praise the company's professional and prompt service, citing Sean, the engineer, as particularly competent and approachable.
Punctuality and Professionalism
Several reviewers comment on Sean's punctuality, with one even noting that he arrived exactly when agreed. Many customers appreciate Sean's friendly and professional demeanor, with some describing him as "pleasant to deal with" and "very polite".
Value for Money
Reviews highlight the good value for money that customers receive from Bay Plumbing and Heating. Many customers appreciate the competitive pricing and the quality of work that they receive.
Communication
Good communication is another area where Bay Plumbing and Heating excels. Reviewers praise the ease of booking appointments and the clear communication throughout the service.
One Minus Point
The only negative review was a 4-star review, which suggested that customers should be given clearer information about call-out fees in the event that a part needs to be ordered and a second visit is required.
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