Doing things right, from the first clean to the last

At Key Support Services, we take pride in delivering comprehensive and reliable cleaning and facility management solutions across the West Midlands. We have over 30 years of experience helping businesses of all sizes maintain a clean, comfortable, and productive working environment.

Our Expertise

Our team of experienced professionals offer a diverse range of services designed to meet your specific needs. We cater to:

Office Cleaning: Ensuring a healthy and productive work environment for your employees.
Medical Cleaning: Meeting the stringent standards set by the CQC to provide a safe and comfortable healthcare setting.
Car Dealerships: Showcasing your vehicles in their best light and providing a welcoming atmosphere for potential customers.
Caretaking & Facilities Management: Comprehensive management of all aspects of your property, ensuring optimal functionality and efficiency.
Grounds Maintenance: Maintaining the visual appeal and functionality of your outdoor spaces.
Retail & Shopping Centres: Providing a clean and welcoming environment for both customers and staff.
Schools & Colleges: Creating a safe and inspiring learning environment for students and educators.
Public Sector: Delivering exceptional cleaning services for public buildings and services.

Our Commitment

We understand that every business is unique, with specific cleaning and facility management needs. We take the time to understand your unique requirements and tailor a bespoke solution to meet those needs.

Our approach includes

Dedicated Account Manager: Each client is assigned a dedicated account manager who acts as your point of contact and ensures your satisfaction.
Personalised Plans: We work with you to create a tailored cleaning or facility management plan that meets your specific requirements and budget.
Rigorous Training: Our staff undergoes comprehensive training programs to ensure they are equipped with the skills and knowledge to provide exceptional cleaning services.
Continuous Improvement: We constantly monitor and evaluate our services to ensure we are meeting your expectations and delivering continuous improvements.

Choose Key Support Services and experience the difference a reliable and experienced cleaning and facility management partner can make!

Update Share

Positive: The reviewers overall have a very positive view of the company, praising its work culture, availability of support, and operational efficiency.

Negative: The main criticism is with the company's pay schedule and the process of submitting time sheets.

Positives

Employees praise the company for being a great place to work, with a great team and management that listens to their concerns.
Staff appreciate the availability of help and support from colleagues and management.
Cleaners report that stock is always delivered on time, and they receive prompt payment for their work.
Employees mention that the company operates as a team, with everyone working together.
Several reviewers highlight the company's fantastic service and impeccable operational delivery.

Negatives

One reviewer expresses disappointment and frustration with the company's pay schedule, which they claim is not accurately represented.
They also criticize the requirement to submit time sheets by both email and post, which they find inconvenient and prone to issues with email delivery.

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