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MirrorSphere is a leading IT Services organisation based in Oxfordshire, with a proud history of delivering exceptional IT support services to businesses across the UK. With over 10 years of experience, we have built a reputation for our industry-accredited, hands-on, flexible, and personable approach to IT solutions.
Our Services
At MirrorSphere, we offer a comprehensive range of IT services designed to support businesses of all sizes. Our services include:
- IT Support Services: Our managed IT support services encompass server and desktop management, user provisioning, administration, machine builds, and infrastructure management. We also provide security management, backup and disaster recovery management, and fully managed services.
- IT Project Services: Our team of experts can help you design, implement, and manage IT projects, including data migrations, email archive migrations, email migrations, file migrations, and storage migrations.
- Veritas Enterprise Vault Services: We provide expert services for Veritas Enterprise Vault, including installation, configuration, and management.
- Veritas Data Insight Services: Our team can help you get the most out of Veritas Data Insight, including data analytics, reporting, and compliance.
Our Values
At MirrorSphere, we pride ourselves on our core values, which drive everything we do:
- Long-term relationships: We build strong, lasting relationships with our clients, striving to understand their unique needs and goals.
- Personable and approachable: Our friendly team is passionate about resolving issues and delivering exceptional customer service.
- Responsive and proactive: We anticipate and mitigate risks before they become problems, ensuring timely and efficient issue resolution.
Meet the Team
Our team of experts is led by Chris Farmer, our CTO, who has extensive experience in infrastructure architecture, virtualization, and cloud technology. Spencer Dauphin, our CEO and founder, is a seasoned data management consultant with expertise in archiving and storage management. Chay Douglas, our Lead Consultant, has expertise in data migrations, cloud strategy, and archiving. Together, we bring a wealth of knowledge and expertise to every project we undertake.
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, praising our responsiveness, flexibility, and expertise. Here's what a few of our customers have to say:
"MirrorSphere have enabled us to facilitate an office move, bring our systems up to date, and use their managed IT support with total confidence they will be with us all the way." - Vanessa, Aspect
"We have already reaped the benefits of MirrorSphere updating our network and technology, and we look forward to working on numerous other projects with them in the future." - Lucy, Base Performance Simulators
Overview of Reviews
The reviews of Mirrorsphere's IT support services are overwhelmingly positive, with all reviewers giving a 5-star rating.
Key Strengths
- Speed of Response: Many reviewers praised the quick response time of Mirrorsphere's support team, which is essential for businesses that rely heavily on IT systems.
- Expertise and Problem-Solving: The team's technical expertise and ability to diagnose and resolve complex issues were highlighted by several reviewers.
- Friendly and Approachable: The support team was consistently described as friendly, helpful, and patient, making it easy for clients to ask for help and understand the solutions provided.
Common Themes
- Reliability and Trust: Many reviewers mentioned feeling confident and secure with Mirrorsphere's IT support, which allows them to focus on their business without worrying about IT issues.
- Proactive Approach: Some reviewers appreciated the team's proactive approach, which includes monitoring systems and providing advice on how to prevent future issues.
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