Unlock Your Natural Beauty
At Icon Residential, we're a team of experienced and passionate estate agents dedicated to exceeding your expectations in every aspect of your property journey. Founded on the principle of personal service and local expertise, we operate across Central London and the sought-after neighborhoods of SW1, SE1, Knightsbridge, Pimlico, Belgravia, and Westminster.
What sets us apart?
Our unwavering commitment to personalized attention sets us apart from the larger, corporately-driven agencies. We take the time to understand your unique needs, aspirations, and budget to find you the perfect property or achieve your property goals.
Selling
- Comprehensive market analysis and valuation
- Bespoke marketing campaigns tailored to your property
- Expert negotiation skills to maximize your selling price
- Guidance through the entire selling process
Buying
- Targeted search and property sourcing
- In-depth market knowledge to guide your offer
- Competitive negotiation on your behalf
- Smooth and efficient completion process
Letting
- Rental property management services for landlords
- Comprehensive tenant screening and referencing
- Regular property inspections and maintenance
- Trustworthy and reliable tenancy management
Our values
Our core values of integrity, transparency, and exceptional client service underpin everything we do. We are committed to:
- Transparency: Providing clear and consistent communication throughout the process
- Communication: Listening attentively to your needs and concerns
- Results: Delivering the best possible outcome for your property transaction
- Professionalism: Maintaining the highest ethical standards and industry best practices
Contact us today and discover the difference a dedicated and experienced team can make in your real estate journey.
Overall Experience
Reviews of Icon Residential vary from extremely negative to highly positive, with some tenants experiencing poor communication, unprofessionalism, and unfair charges, while others had a smooth and stress-free experience with responsive and caring staff.
Communication and Responsiveness
Some reviewers praised Icon Residential for their responsiveness and willingness to help, with staff being available to answer questions and resolve issues promptly. However, others experienced poor communication, with emails being ignored or issues left unresolved.
Maintenance and Repairs
A few reviewers reported issues with maintenance and repairs, including a lack of action taken to fix problems despite multiple requests. In contrast, others found that Icon Residential were proactive in addressing maintenance issues and carrying out checks and updates.
Deposit and Fees
Some reviewers were unhappy with the fees and charges imposed by Icon Residential, with one reviewer being charged for normal wear and tear and another being accused of taking items without authorization.
Staff and Professionalism
While some reviewers praised individual staff members for their helpfulness and professionalism, others found the agency to be unprofessional and abrupt.
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