Keeping you Comfortable All Year Round
A Family-Run Business Delivering Comfort and Efficiency
Optimum Air Conditioning is a medium-sized, family-owned business based in South Wales, UK. We specialize in the installation, repair, and maintenance of energy-efficient air conditioning and refrigeration systems for both residential and commercial clients.
Expert Installation and Service
Our team of highly skilled and certified engineers can handle all your air conditioning and refrigeration needs, from designing and installing a new system to maintaining your existing equipment. We are official installers of industry-leading brands like Mitsubishi Electric and Daikin, and offer a comprehensive 5-year warranty on all installations.
Custom Solutions for Every Client
We understand that every client has unique requirements and preferences. That's why we offer a diverse selection of products from leading manufacturers, ensuring we can find the perfect system to meet your specific needs. Our services include:
- Installation
- Air Conditioning & Refrigeration Systems
- Heat Pumps
- Ventilation & Air Purification
- Repair & Maintenance
- Regular Check-ups & Inspections
- Fault Diagnosis & Repair
- Preventative Maintenance Plans
Compliance and Expertise
We adhere to the highest industry standards and are fully compliant with F-Gas regulations. Our engineers are certified and have undergone thorough training in handling refrigerant gases safely and efficiently. We also hold comprehensive public and personal liability insurance for your peace of mind.
Delivering Lasting Comfort and Efficiency
Optimum Air Conditioning is committed to providing our clients with reliable and efficient solutions that enhance comfort and optimize energy consumption. We pride ourselves on our:
- Prompt and professional service
- Attention to detail and craftsmanship
- Focus on client satisfaction
- Competitive pricing and transparent communication
Get in Touch Today
For a free consultation and no-obligation quote, contact Optimum Air Conditioning today and experience the difference a trusted and experienced team can make in ensuring your complete comfort all year round.
Installations and Customer Service Issues
The majority of the reviews express dissatisfaction with Optimum Air Conditioning's installation and customer service. One reviewer, Laurence Payne, had a particularly negative experience with the company, citing the installation of air conditioning units without planning permission, noise pollution, and health issues affecting his family. He also alleged that the company's director, Neil Bainbridge, was untrustworthy and dismissive of his concerns.
Noise and Health Issues
The noise pollution caused by the installed units was a significant concern for several reviewers, including Fynma Gaming, who mentioned that the units were installed without planning permission and caused health issues for his family.
Blockage of Negative Review
Fynma Gaming also alleged that Optimum Air Conditioning blocked his negative review on Google, raising questions about the company's approach to customer feedback.
Positive Experiences
On a more positive note, reviewers Andrew Pyman, Joe Page, and Charotte York reported excellent service, value for money, and professionalism from Optimum Air Conditioning. They praised the company's punctuality, quality of work, and friendly staff.
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