Exceeding client expectations, one treatment at a time.
Welcome to Complexion, a premier salon located in the historic town of Caerleon, South Wales. We are proud to offer a wide range of aesthetic, beauty, holistic, and relaxation treatments to help you look and feel your best. Our results-driven and client-focused approach ensures that every experience with us is exceptional and tailored to your individual needs. Our team of professional, qualified specialists are on hand to assist you with personalised treatment plans, taking you on a journey towards beauty and rejuvenation.
Our Services
At Complexion, we take pride in offering a diverse range of services designed to meet the needs of our clients. Our non-invasive beauty treatments include the latest LED face mask technology, which leaves your skin feeling rejuvenated and refreshed. Microdermabrasion is another popular treatment, stimulating blood flow and encouraging the growth of new skin cells for a healthy, glowing complexion.
Our beauty services cater to all your needs, from manicures and pedicures to waxing. Our team of experts is dedicated to making you look and feel your best, using only the highest quality products and techniques.
For those seeking a truly relaxing experience, Complexion offers a range of luxury facials, face masks, and full-body massages. Our expert therapists will ensure you feel totally relaxed, allowing you to unwind and escape the stresses of daily life.
Award-Winning Salon
Complexion has been recognised as a leading salon in the industry, winning several awards, including "Cosmetic Clinic of the Year 2015" as voted by the people. Our commitment to excellence, innovation, and client satisfaction has placed us among the best in the business, and we are proud to continue to serve our clients with the highest level of care and expertise.
Member Discount
We are delighted to offer our clients the opportunity to join our exclusive members club. As a member, you will receive premium treatments for a discounted, minimal monthly subscription, as well as access to exclusive VIP events and discounts. Our members are our top priority, and we strive to exceed their expectations, offering value for money and exceptional service.
The Products We Use
At Complexion, we are passionate about using only the best products in the industry. We are proud to offer a full range of Medik8 products, which are tailored to provide the perfect skin solution. These products are designed to revitalise the mind, body, and spirit, and our clients love the results they see.
We also offer the renowned Revitalash range, which is constantly innovating and developing products that our clients adore. These products offer a 'just pampered' feeling at home, extending the benefits of our in-salon treatments.
For ultimate sun protection, we are proud to offer HELIOCARE, which provides SPF50 protection against UVA, UVB, visible light, and infrared-A. With Fernblock's supercharged anti-oxidant power, your skin is protected from within, giving you that year-round glow.
Finally, our St. Tropez tanning services provide the perfect tan for all skin types, ensuring you look great for any special occasion. Our specially trained therapists are skilled in achieving the perfect results, leaving you confident and radiant.
Overall Experience
The reviews of Complexion Medi Spa are overwhelmingly positive, with most customers raving about the welcoming and professional atmosphere, excellent treatments, and high-quality products. Customers have experienced a range of treatments, including massages, facials, pedicures, and nail care, and have reported feeling relaxed, rejuvenated, and enjoying excellent results.
Treatments and Staff
Treatments at Complexion Medi Spa have been praised for their excellence, with customers noting that the therapists are knowledgeable, skilled, and attentive to their needs. Specific therapists have been named and praised, including Nadia, Ffion, Natalie, and Francesca, who have been described as lovely, professional, and excellent at their jobs.
Facilities and Ambiance
Customers have mentioned that the spa is clean, well-organized, and pleasantly decorated, with a warm and welcoming atmosphere. Some have noted that the premises are being moved to new locations, and have expressed hope that this will lead to further improvements.
Negative Feedback
There is some negative feedback, although it is minimal compared to the overall positive tone of the reviews. One customer noted that the essential oils used in a treatment caused a headache, and another felt that the upselling after the treatment was a bit pushy. Additionally, one customer mentioned that the stairs at the old location were terrifyingly steep and hoped that the new location would address this issue.
Summary
While some minor issues were raised, the overall consensus is that Complexion Medi Spa provides excellent treatments, staff, and facilities, and is a recommended destination for those seeking a relaxing and rejuvenating experience.
Be the first to review Complexion Medi Spa.
Write a Review
