Expert Knowledge, Exceptional Service
At Elton Properties, we pride ourselves on being a family-run business with over 25 years of experience specialising in residential lettings in Swadlincote, Ashby De La Zouch, Burton on Trent, and surrounding areas. Our business is solely focused on lettings and property management, allowing us to dedicate our full attention to the needs of our landlords, properties, and tenants.
Our Services
We understand the importance of providing a comprehensive range of services to cater to the unique needs of our clients. As such, we offer a full property letting management and maintenance service, ensuring that every aspect of property rental is taken care of. Our in-house maintenance team is always on hand to deal with any issues that may arise, providing peace of mind for both landlords and tenants. We also provide a valuation service, where our experienced and ARLA Propertymark trained professionals will provide accurate and unbiased valuations of your property.
Our Expertise
As members of ARLA Propertymark, The Property Redress Scheme, and The Deposit Protection Scheme, we are committed to upholding the highest standards of professionalism and integrity. Our team is comprised of experienced and trained professionals who undergo regular training to stay abreast of complex legislative changes and best practices. We are also backed by a Client Money Protection (CMP) scheme, providing our clients with added security and assurance.
Our Values
At Elton Properties, we operate on a set of core values that guide our approach to business. We believe in building strong relationships with our clients, providing exceptional customer service, and maintaining transparency and integrity in all our dealings. We are committed to providing a personalized service that meets the unique needs of each client, and we strive to exceed expectations with every interaction.
Our Mission
Our mission is to provide a seamless and stress-free property rental experience for both landlords and tenants. We aim to create a win-win situation for all parties involved, ensuring that our clients receive the highest level of service, and our properties are well-maintained and cared for.
Overall Performance
The overall sentiment of the reviews is overwhelmingly positive, with 17 out of 18 reviewers giving Elton Properties a 5-star rating.
Praises and Commendations
The reviewers praised Elton Properties for their excellent customer service, professionalism, and efficiency. Many reviewers commended the team's friendly and helpful nature, with Mandy being specifically mentioned for her kindness and understanding. The reviewers also appreciated the company's proactive approach to resolving issues and their ability to go the extra mile to help.
Negatives
The only negative review mentioned a lack of communication and updates during the application process, which led to a delay in receiving a response.
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