Transforming spaces, transforming lives, one project at a time.
Welcome to A Star Construction (SW), a team of expert builders in Plymouth with over 35 years of experience in the construction industry. Our business is dedicated to offering a comprehensive range of building services, tailored to your specific needs. At A Star Construction (SW), we are proud of the excellent reputation we have built for delivering quality construction projects, driven by our unwavering commitment to excellence, value, and bespoke service.
At A Star Construction (SW), we strive for excellence in every project we undertake. Our team consistently demonstrates exceptional customer service, and we take pride in the high level of customer satisfaction and repeat business we receive through customer recommendations. We ensure that each project is carried out by highly qualified craftsmen and builders, rigorously adhering to health and safety standards while incorporating the latest technologies and methods to deliver the highest quality construction.
Our Services
New Builds: Our expert builders in Plymouth provide an end-to-end solution for new home construction projects, ensuring the seamless execution of your ideas. With over 35 years of experience in the industry, our experienced team delivers a home that accurately reflects your specifications, while adhering to the required regulatory standards.
Extensions: We help you expand your living space by offering extensive expertise in house extensions, allowing your home to grow with your family. With our keen attention to detail, we work closely with you to develop a personalized plan that meets your space requirements and complements your home's existing appearance.
Conversions: At A Star Construction (SW), we specialize in loft conversions, transforming often underutilized spaces into valuable living quarters. Our experienced team of builders will walk you through the entire process, ensuring a bespoke solution tailored to your unique needs.
Kitchens: We understand that the kitchen is the heart of your home. Our team combines functionality and aesthetics to design bespoke kitchens ideally suited to your needs. With our attention to detail, each kitchen is crafted to the highest quality standards, providing you with a space that revitalizes the senses.
Bathrooms: Your bathroom is a space where you begin and end your day, and A Star Construction (SW) is dedicated to making it stunning. Our bathroom design, remodelling, and installation services cater to private and commercial clients, providing a complete solution from designing and installing bespoke bathrooms that reflect your dreams and aspirations.
House Clearance: For a smooth construction or renovation process, our team offers a professional house clearance service, ensuring that your property is entirely prepared before work begins. We treat every project with attention to detail and deliver consistent results on schedule.
Guarantee and Liability Insurance: At A Star Construction (SW), we stand behind our work, and all our services are guaranteed and covered by liability insurance. With us, you can have peace of mind knowing that your project is in competent hands.
Bespoke Service: At A Star Construction (SW), we recognize that every client has unique needs, and we focus on providing a bespoke service to all our customers. We consult with you throughout the process, ensuring your input and guidance every step of the way. With our experienced team, your ideas can come to life.
Customer Feedback on Service Experience
Two customers, Sarah and Daniel, recently shared their experiences with the service provided by a company representative, Ally Williams. Their feedback highlights distinct perspectives on the quality of service and customer satisfaction.
Positive Feedback
Ally Williams, the company representative, demonstrated a commitment to customer satisfaction by promptly addressing the negative feedback and apologizing for any inconvenience caused. She also expressed a willingness to help customers save money and meet their budgetary requirements.
Negative Feedback
Sarah and Daniel were disappointed with the service provided by Ally Williams. The main issues stemmed from the cancellation of an initial appointment, followed by an early arrival on the rescheduled date due to weather concerns. This led to the customers feeling rushed and overlooked. Additionally, there was a misunderstanding regarding the scope of work and the cost, with the quoted price being significantly higher than the customers' budget. This, combined with perceived sarcasm and dismissal of their concerns, resulted in the customers deciding not to proceed with the company.
Be the first to review A Star Construction.
Write a Review
