Experience main dealer service without the price tag!
At Vehicle Service Centre Ltd, we pride ourselves on providing main dealer service without the price tag. Our state-of-the-art garage is located at Hounslow Railway Station Car Park, making it easily accessible for our customers. With a team of highly trained and experienced technicians, we offer a wide range of services to cater to all your car's needs.
Our Services
We understand that your car is a valuable asset, and that's why we're committed to providing you with the highest level of service and satisfaction. Our services include MOT testing, servicing, repair, and maintenance for all makes and models, including Mercedes, Audi, BMW, and Volkswagen. We're an AA certified garage and RAC approved, giving you peace of mind that your car is in good hands.
Our instant booking system allows you to get a quote and book your service online 24/7. We also offer a free loan car (subject to availability) and while-you-wait service facilities, ensuring that you're back on the road as quickly as possible. Our online digital service record facility ensures that all records are kept up-to-date, and we only use original manufacturer or equivalent parts to maintain your car's value and performance.
Why Choose Us?
Here at Vehicle Service Centre Ltd, we're dedicated to providing our customers with an exceptional service experience. Our team is always happy to help, and we're committed to making a difference in our community by donating 3.00 from every booking to Great Ormond Street Hospital for Children. We also offer a range of guarantees, including a 100% satisfaction guarantee, transparent pricing guarantee, quality parts guarantee, on-time completion guarantee, workmanship guarantee, no unnecessary repairs guarantee, and price match guarantee.
Our Guarantees
We're not happy unless you're happy, and that's why we've put in place a range of guarantees to ensure that you're completely satisfied with our service. From transparent pricing to quality parts and workmanship, we're committed to providing you with the highest level of service and satisfaction. If you're not completely satisfied, we'll do everything in our power to make it right.
Overview of Reviews
The majority of reviewers were extremely satisfied with the service provided by VSC, praising the staff for being friendly, professional, and knowledgeable. Many reviewers appreciated the excellent communication throughout the service process, receiving clear breakdowns of costs and recommendations. Several reviewers mentioned the convenience of the garage's location and the value-added service of picking up and dropping off vehicles.
Positive Experiences
Several reviewers praised the garage for their excellent customer service, with staff being friendly, polite, and professional. Many were impressed with the quality of work, with one reviewer stating that VSC saved them hundreds of pounds by correctly diagnosing an issue. Others appreciated the garage's honesty, with one reviewer stating that they were advised on additional work needed but not pressured into accepting.
Negative Experiences
However, two reviewers had negative experiences with VSC. One reviewer had a disagreement over the cost of repairs, feeling that the garage was not transparent about the work needed. Another reviewer had issues with the quality of work, stating that the garage failed to resolve a minor issue and instead replaced a working part, charging them 194.
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